Lawton,

Could MakeMusic employees who contribute to these forums please find a consistent way to identify themselves, either with a user name that starts MM_ or with a flag (like "Product Specialist" or "MM Employee") to help us know who represents the company and who is another member of the community? Recently a poster named David C. has been offering solutions. Only when he offers to open a support case for a user does one realize he is a MM Employee since nothing I can deduce from his avatar or read in his forum signature file gives any indication. I, for one, would like to know when I am talking to or reading advice from a company rep and when I am communicating with another contributor to the forum, since one assumes a MM employee may have knowledge unavailable even to  some of the more expert users who participate in our discussions.

I would suggest that this identification policy would benefit company monitors on all the other MM Forums as well.

Thanks for listening.