I'm tired of not being able to upgrade my Finale 2009 or contact the help center without having to jump through hoops.
When I try, I get a prompt saying that there is not an upgrade for 2009
Is there somebody I can speak with?
That's not how you do it anymore. I don't work for MM and am only the messenger.
Log into your MakeMusic User Account and you should be able to upgrade from there.
You can also go through a reseller. After purchase, you will receive an upgrade code via email — use that after logging into your MM account. It's pretty easy.
Firewalls and anti-virus software might get in the way. If so, temporarily disable them. If you are still unable to log in and upgrade, Submit a request through the link at the top of the page.
Heads-up: The Chrome browser does not like the Upgrade process — use something else.
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