Finale 26.2, 25.5, SmartScore X2 Pro, GPO 5, many other VIs ... 2017 iMac Pro 14 Core 128GB 32G RAM, OS 10.14; 10.15. 2T SSD ... Overture 5. Notion 6, Encore 5.0.7, Dorico 2.2, DP10, Logic Pro, BIAB Audiophile 2019… Legacy G4: OS 10.4.11 & 9.2, Finale 1998, 2002, 2003, 2008 ... Day job: Music Industry Professional (former bassist) singer & conductor. 34 years experience solving Mac problems; have worked in Windows support
MIKE HALLORAN commented,
Did you reboot?
MIKE HALLORAN commented,
It's telling you to reinstall Finale. It doesn't hurt anything to do so. Download from your MM User account and re-run the installer.
MIKE HALLORAN commented,
Three suggestions: 1. Try a different browser. I used to use Opera for files that were tricky to download successfully. 2. Wait till after business hours (off-peak hours). We're all sharing interne...
MIKE HALLORAN commented,
Good that you have a solution. If you do need to use MusicXML, have everybody download the latest Dolet plugin. This updates Finale 2009–2014.5 to MusicXML 3.1 and makes everybody's lives easier....
MIKE HALLORAN commented,
Make sure you have an absolutely rock solid backup and restore method in place before you delete any files that you don't understand or even those you think you do. I haven't worked a Windows su...
MIKE HALLORAN commented,
We need to know more. If a reboot doesn't fix you up, try a Safe Boot. This works a lot of the time. BTW, contrary to the following support doc, most non-Apple apps do not work in Safe Mode so I do...
MIKE HALLORAN commented,
Good. I was hoping that's what it was. This has been around in varying degrees since Sierra and tightened up in each subsequent OS release. A couple of my apps did the exact same thing with alrea...
MIKE HALLORAN commented,
Did you try reinstalling them? You’ll likely have to do a Time Machine Restore if you can’t reload the plugins.
MIKE HALLORAN commented,
Use the Submit a request link at the top of the page. Support has officially ended for 2014, however.
MIKE HALLORAN commented,
Let me be clear about the Help files. They used to be online so that I could give a link to a page or even quote it. Apparently, that is not the case except for 26. I'm hoping it's a glitch and n...