When I open up an old Finale file, I am not able to save it or print it. It says I do not have the appropriate permissions. I just spent 2 hours on the phone with apple to try to change permissions and they couldn't do it. It says it's a Finale issue. I do not want to have to start a new blank file and copy and paste all of the information. I did this before and it is very time consuming. There should be a better way of doing this.
Permissions or privileges?
Were these files created on this Mac?
There are a number of reasons why this can be happening. We need a lot more information, however. OS? Version of Finale? Version these were created in?
Barring actual corrupt files, this is fixable. How will depend on the info you need to supply.
Mike, Thanks for your response. The file is from 2007 on a OS 9 mac. The Finale program at that time was probably a couple of years old. I just bought a new Macbook Pro computer and am running OS 10.11.6. I also bought the new Finale 25 and was happy that it is advertised that it opens up old Finale files. The file comes up fine, and it comes up as "untitled". When I try to save it to a new name, it says "The document “Untitled” could not be saved as “TubaConcertino1 26”. You don’t have permission. To view or change permissions, select the item in the Finder and choose File > Get Info."
Any information you could give me would be very helpful.
Thanks,
>The file is from 2007 on a OS 9 mac.<
OK, now we're getting somewhere. Your files will open in 25. It may take a little doing to make it happen. One of the following may work.
1) The OS 9 file may not have the extension you need. Your file should have the .mus extension and it should be visible. If not, right-click Get Info and see if the file is named myfile.mus . If not, add .mus to the file name. If you just add .mus, you might find that it's really myfile.mus.mus — you don't want that either.
If the file is named correctly and the extension is visible, in Get Info, you can chose the app to open it. Select Finale and click on the box Change All to Use this application to open...
The above should fix it—except when it doesn't. In that case, you have a genuine Permissions issue. This is caused by moving the files from one Mac to another without using Time Machine or Migration Assistant.
2) Zipping/unzipping a file is the easiest way to grant permissions/privileges to a file on your current Mac. Emailing a file to yourself is one way to do so. Another is to put all of your problem files into a folder and selecting Compress from the File menu. Move the compressed folder to your Desktop and double-click to expand. Another folder of the same name will appear. Go into that folder, double-click on a file and see if it now behaves. Make sure the file names are correct before doing any of this, BTW. You may have do do steps (1) and (2)—count on that if any files go back to OS 7 or 8..
If neither or both) works, post that and leave that new folder on your Desktop. I've not run out of solutions.
BTW, these Permission issues also affect old Microsoft Office and many other types of files. Being a Mac user since 1985, I have dealt with this more than once.
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