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I'm having a problem with the entry tools not loading. Neither Speedy Entry nor Step Entry will load. 

This is happening on files created using both tools earlier, but today I can't seem to get either to work.

The menus for the tools fail to load, and they are completely non-functional. 

Any ideas?

Finale v.25.5

Mac OS High Sierra 10.13.5

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Update: The tools seem to work in Scroll View, but not in Page View. Nor do they work in Scroll View after I've used Page View.

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Have you tried recreating the preference files?

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No, I haven't. How do I do that?

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Thank you. I did it, but the problem remains. Appears to be a serious conflict between Finale and the latest High Sierra update.

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Also: Special Tools will load its menu, but the tools are non-functional.

 

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At this point, you should send it in to tech support. Use the Submit a Request tab at the top of the page.

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