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I'm running Windows 10 and cfx lite version 1.010 . I set up the audio device to be my sound card but i don't hear anything when I press a key ( with my keyboard through midi or just my mouse). I've tried every permutation of settings in the preferences menu but nothing works. I noticed that on Youtube everyone else's keys are a bright white and black, while mine are grayed out. They also have a sticker under the volume slider that says: "m49/km184" but i have nothing there; it's just blank. Please help I have no idea how to fix this. Thank you.

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Hi Layne,

 

I run into the same problem.  How did you resolve it?

 

Regards,

 

Felix Chen

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HI Felix,

 

I saw that you opened a case with us, so we should be able to help you out quickly through your support ticket. 

 

 

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