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What Happened? I purchased this version legally but it doesn't work anymore because I don't want to pay for the paid update. Why are you doing this to my paid version? I used to be able to edit time signatures with one click. Now, even if I input other time signatures other than 4/4, when the sheet opens, the signature automatically locks to 4/4..why? 

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They did nothing. Have you tried restarting your computer?

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I did. A couple of times already.

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Recreated the preference file?

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I haven't. How will I do that?

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Perhaps your best bet is to use the "Submit a request" link to contact Finale Support directly.

 

Also, could you tell us what computer Operating System you are using (and what OS version)?

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I submitted a request already. macOS Catalina 10.15.3

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Have you tried using the Time Signature Tool (the 4/4 icon in the Toolbar) rather than other forms of changing the Time Signature?

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yes I did numerous times already but won't work either

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I tried that one too but it does not work now as well.

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thank you for your time Adrian, hopefully the support team will get back to me soon..

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