No Audio v25 Windows

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Katie Grigg Posted July 15, 2020 20:05

-1

I have no audio. Playback tools don't work either. Finale v25, Windows 10, I am using a Focusrite interface with monitors.

Yes, I have turned everything off and back on again. I unplugged the usb cable and re-plugged.

I have reset preferences.

Play thru MIDI - - MIDI Thru -- Smart MIDI setup: see screenshot

Spent a couple hours on this already, panicked because deadline looming. No audio, no playback.

8 comments

Date Votes

Katie Grigg Posted July 15, 2020 20:27

Here's what shows up in Audio Setup:

Katie Grigg Posted July 15, 2020 20:41

It keeps hanging up. Now I can't even enter notes in the score. What's happening?? Please help!!!

J ADRIAN VERKOUTEREN Posted July 15, 2020 21:45

I would have expected DirectSound to show up in the Audio Driver drop-down of your Audio Setup panel.

Does the Focusrite have its own driver; if so, have you downloaded and installed it?

Katie Grigg Posted July 15, 2020 23:37

Yes, it was installed.

Katie Grigg Posted July 15, 2020 23:37

I've never seen DirectSound as an option.

WILLIAM REED Posted July 15, 2020 23:55

Since nothing show up for audio drivers it's probably not a Finale issue. Do you system sounds or YouTube playback?

Katie Grigg Posted July 16, 2020 00:49

No problem with YouTube etc.

Katie Grigg Posted July 16, 2020 01:02

In Finale, when testing the audio in under audio setup the test sound comes through. There are multiple settings i can use to get the test sound consistantly, but none of the selections allows the music to be heard when hitting 'play' for the piece I'm working on.

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