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Hi all,

Yesterday I bought the Garritan CFX Grand Piano Full edition.
I followed the download and install instructions and that went ok.

In general the VST is working properly, however the Reverb functionality (that you can reach via the studio tab) is not.
I make sure the red light indicator is on, but switching to any reverb type does not change the sound in the slightest.
Also changing the knobs in the reverb area does not make any change.

What am I missing?
Any simple setting?
Do I need an update?

I start the VST stand-alone from the desktop shortcut created by the installer.
By the way, why did the installer create two desktop shortcuts (One without "x64" in the name and one with)?
I have Windows 10, so I use the x64, but just to make sure, the reverb also does not work with the other startup icon.

By the way, what is this ARIA player everybody is talking about?
There was nothing about that in the download instructions.
Or is the desktop shortcut the ARIA player (but it does not say ARIA anywhere)?

Anyway, the Reverb is my main problem here.
Hope you can help,

Cheers,

Waldemar Moes

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Hi Waldemar, hopefully you like the sound of the CFX so far and we can get the reverb working for you quickly. 

 

First, make sure you have turned the reverb on after selecting the preset in the Studio tab. There is "Reverb" button in the upper left-hand corner of that window that needs have the red indicator light on to verify this. 

 

Next, make sure to increase the amounts for the Send and Return knobs next to the reverb image. These by default are set at 0. Try this and see if the reverb then responds as you expect. 

 

The ARIA Player is used for other Garritan instruments, and can load the the CFX presets too, but the dedicated CFX Player is recommended for this instrument. And you can use either 64 bit or the 32 bit players that you have on your Desktop, but you should stick with the 64 bit since your Windows system is most likely 64 bit based. 

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Hi - I have a similar issue. Changing the preset makes no difference in the type of reverb even though the Reverb is on. None of the dials change as you move from one reverb preset to another.

Above you suggest "Next, make sure to increase the amounts for the Send and Return knobs next to the reverb image. These by default are set at 0. Try this and see if the reverb then responds as you expect." 

The Send does not exactly default to 0 but if the reverb feature was working, the Decay and Size dials would certainly change if I move from a Jazz Club to, say, a Cathedral. Manually moving the Size and / or Decay makes no change to the sound of the reverb either. 

Patrick

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Any response to my post above from the support people.

 

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