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Finale 25.5, Windows 10, Garritan jazz big band 2

Trumpet wo't switch to mute. 

I put in "to harmon" in expressions.  It won't switch to mute in Garritan for some reason.  It's a keyswitch trumpet; I've got it set to human playback, but it still won't happen.  Other instruments are switching over, for example alto changing to soprano sax and back again.

Any ideas?  Thanks!

 

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When I tested this with Standard HP, all the mutes (even con sord.) have an effect (mostly volume) on the sound of the Tpt 1 KS from the JABB3 collection. Muting also worked (differently, affecting timbre as well as volume) on the Orch Tpt Player from GIfF, except for Cup Mute.

 

Not sure how JABB2 works.

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You can use the Submit a request link at the top of the page to contact MakeMusic Support. They should be able to answer whether this is an issue that requires you to update to JABB3.

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