I'm usually pretty good with NP but, in this case, I nothing strikes me as the obvious solution. Besides asking here and using the Submit a request link at the top of the page, I would also ask Wallander through the NP Support page. Arne has been helpful the couple of times I've reached out.

If you remove the slur does it play staccato correctly? If it does it is most likely an HP problem. Turn HP off and try it using Finale SoftSynth. Does it play correctly now? Turn HP back on as that might have cleared up HP issues.

If I remove the slur, it does play back correctly. I tried turning NP off and switching to Finale SoftSynth, which played it back correctly, but when I switched back to NP, I kept getting the same problem. 

I'll check with the NP Support Page. 

Thanks for the help.

Good idea but I think it is an HP problem not a NP3 problem. When you turned HP off it worked, correct? In that case you need to contact MM.

When I turn Human Playback off with NP3, it doesn't play any of the A's staccato in the first measure. It only plays the A staccato in the second measure. If I turn Human Playback on or off with Finale SoftSynth, it plays back correctly. This leads me to believe that it's a NP3 issue. I think NP3 doesn't like grace notes and staccato markings within the same measure. 

I'll contact Wallander. In the meantime, I might just have to figure out a different way to write what I want to hear.

Matthew,

"If I turn Human Playback on or off with Finale SoftSynth, it plays back correctly." But does it play back correctly with HP on and using Garritan? I'll bet it doesn't. If it doesn't NP3 isn't a factor. That will tell.

EB

NotePerformer is affected by Human Playback and the settings matter. This is discussed in the support page.

https://www.noteperformer.com/?page=support_finale 

Of course but HP has to be working correctly before NP3 can. If HP isn’t working with Finale’s Garritan it won’t with NP3 either.

I tried switching to the Garritan sounds with Human Playback on, and it actually played back correctly. I'm assuming that this means it is solely a NotePerformer 3 problem?

At the risk of repetition, what does Wallander say?

I'm assuming that this means it is solely a NotePerformer 3 problem?

I agree. You need to contact NP3. It is always best to eliminate what you can before you look for a fix.

I did contact Wallander and I am currently awaiting their response. I'll follow up when I hear from them.

Thanks for the help.

Just following up on this thread: 

I did contact Wallander, and their technical support department figured out that it is indeed a Finale problem. Here is what they said:

"It's Finale that controls how it is played. The staccato in Finale is
just a short note, nothing more because Finale can not do slur +
staccato.

And how Finale handles grace notes is also a bit unclear. It is not
certain that Finale sends MIDI signals for slurs and such, in exact
order when using grace notes.

Garritan only plays overlapping notes at legato, but NotePerformer
tries to interpret start/stop for slurs. Therefore, NP is a little
more sensitive than Garritan because NP uses Human Playbacks key
switches for the slur."

"It could be a glitch in Human Playback communicating with
NotePerformer. Neither Garritan nor the Softsynth uses the slur MIDI
switch in Human Playback, so it's a difficult comparison. Neither of
these libraries supports natural slurs, but they use the fallback
solution of letting Finale overlap the notes. This is much more
reliable than the MIDI switch, but we can't use it because we need to
know where the arc starts and ends. If I delete the grace notes, it's
working for me."

I'm basically stuck right now. I can't figure out how to fix this problem. Even if I try to write the excerpt differently, I still can't get the sound that I want. I am completely at a loss here. Any suggestions?