He is on El Capitan 10.11.6 which should be able to handle the v25 file and the 2014. Could there be an issue with his version? Sorry, just trying to get this figured out so I can finish up some pr...
That explains a lot. I don't know off hand what version he has, but I suspect it is Sierra. We have had issues with his older Finale files opening as well, could that be due to his OS?
Thank you Peter! I will try that and see what happens. I have also been seeing a lot of comments about issues with updated OS for Mac, so I am now wondering if it isn't his OS that is causing the p...