Yan, The palette placement in Finale is a program-wide setting. I would expect these to remain in the same location regardless of the document that you have open or in focus. The palettes should ...
Juraj, I am not aware of this being an issue or that we have changed the type of TIFF files that can or cannot be used in Finale. I looked through your case with us on this subject, and it did not ...
HI Pedro, It appears that you are encountering a known issue with Finale 25.5 and Mojave. Please take a look the knowledge base article linked below for more information on this. https://makemusi...
Ruben, if that's the case, would you mind opening a case with us using the Submit a Request button? I would like to take a closer look at your document and find out why this is happening and get so...
Ruben and Gordon, do either of you recall if the parts in your documents that are showing this behavior were created using the Implode Music Utility?
Hi Frank, If you feel that you are being charged tax in error, please feel free to contact us directly using Submit a Request option. For some clarification on this, the sales tax for online purcha...
In the initial release of v26, we did fix the latency with NotePerformer as it pertains to note entry only. There is still the issue of latency during playback but this something that we are addres...
Karen, I did not see your request come in, but I started a case on your behalf and sent a response directly to you. Let me know if you do not receive this.
Richard, we would expect that the metatools will work as they have in the past. If you are experiencing otherwise, definitely get in touch with by submitting a case. We will want to troubleshoot th...
Hi Karen, this is a known issue that can happen when exporting to PDF and is definitely bothersome for sure. If you are not able to get a good PDF without the artifacts, get in touch with us using ...