Hi Marv, It sounds like you could be experiencing a technical problem with your CFX Lite product. I'll be sending you an email with further directions. Please keep an eye on your inbox!
Hi Visvambhar,If you haven't done so already, you can download your Garritan product onto your studio Mac by visiting this link: https://store.makemusic.com/MyAccount/MySoftware.aspx
Hello Bill, This is a Mac OS error message you're encountering. You'll need to open your System Preferences, and from there select "Security & Privacy". In Security & Privacy, you will be able to a...
Hello Beverlee, I'd like look into your crashing issue. I'll be sending you an email soon with the steps needed to generate the necessary diagnostic files, so keep an eye on your inbox. Best, Nick
Hello Chris, I'd like for you to remove the ARIA Player AU Component and reinstall the latest version of the ARIA Player. 1. Quit any open programs (this web browser is an exception and may rem...
Hello Paul, The latest ARIA Player is version 1.872, while the latest ARIA Engine is 1.911. I'll open up a support ticket for you, so we can get a proper diagnostic files. Keep an eye on your in...
Hello Hense, It is possible you'll need to update to the latest ARIA Player, you can find that update here: https://makemusic.zendesk.com/hc/en-us/articles/217748538.
Hello Jaydon, Current Garritan libraries can only be used within the ARIA Player. In order to use your Garritan libraries with ProTools 12, you'll need to download the latest ARIA Player, which c...
Hello Noel, I certainly know how frustrating things can be when they don't work like how we expect them to. I have seen issues with our software when hard drives are near full capacity. I'd like t...
Hello Jacob, It looks like you have everything send up as we would recommend. If you wouldn't mind submitting a support ticket, we'd be happy to take a deeper look into what is going.