Hello Elaine, Yes you are right, support for our notation products is available exclusively online. We're refocusing on an improved online support experience. The ultimate goal in making this c...
Hello Thomas, It looks like Finale has developed some core level corruption. Have you had a chance to try and reinstall Finale? Here are the recommended steps to make sure it is a clean reinstall...
Hello Fernando, If you Reset Preferences with these steps does it continue? 1. Save all of your work and get ready to exit the program. 2. Choose Edit > Preferences (Windows) or Finale > Prefe...
Hello Petr, Finale 2010 is sadly not compatible with Windows 10 64bit. If you do upgrade your Finale it will be compatible!
Hello Matteo, It sounds like you are looking how to start a support ticket. If you go to: https://makemusic.zendesk.com/hc/en-us and click on Submit a request, and follow all the prompts you will b...
Hello Matteo, Have you had a chance to contact the Finale support team via email? You maybe able to fix this by resetting your preferences (type Command+, and click Reset All Preferences) and reboo...
Hey Phil, how do you normally start a document, if you try a default document does it work, or perhaps a document without libraries and then load the Expressions library?