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Giovanni Cantarini Posted
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Hallo,

I can't finalize the payment to obtain the crossgrade from Finale 26 to Dorico Pro. I get the following message: Error Creating Card Authorization Transaction for customer: 7676507.

What I should do? The card has what is needed for the transaction and shows usually no problems in internet payments. 

Best,

Giovanni

 

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MIKE ROSEN Posted
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At this point, you might have to do it from the Dorico end. (But just a WAG)

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Giovanni Cantarini Posted
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Thanks, Mike! 

I'm trying to figure out if it's a problem with the credit card provider. 

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Ben Byram-Wigfield Posted
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I would contact MakeMusic. They do still offer support for this. 

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