Hi Hjalmar, The end user license agreement for the Garritan CFX Concert Grand allows you to have this installed and activated on two computers that you own. Sharing the license with a friend (or ...
Hi Frank, I saw that you submitted a case with us, so I will follow-up with you through that.
Hi Garry, Thanks for reaching out to us about this. I will create a ticket for you in our case system and respond to you directly. That will speed up the process here and get you up and running f...
Hi Lee, Thanks for your interest in the CFX Concert Grand! Yes, the software does come as a download and you can install the samples on an external drive to avoid taking up too much space on your...
Brooke, that is great to hear! We typically do not send out emails about updates, but you can make sure that Automatically Check for Updates is selected under the Help and you be notified in-app wh...
Hi Brooke, You are correct that there was a bit of speed difference in the v26.2 release for Windows users from the previous release. This is something that we addressed in the v26.2.2 hotfix rel...
Hi Marshall, From your crash report here, I can see that the crash is from Finale not connecting with the Documents folder. There can be several reasons for this. I saw that you submitted a suppo...
Zoltan, If you want to change the tuning of all your instruments and you are using the ARIA Player as your playback device, you can also change the tuning within the player itself. The Settings p...
Avremi, You should not have to change anything in Finale to share your audio from the program. This should all be handled by Zoom when sharing your screen. As long as you have Zoom setup to use t...
Gregory, What preference are you editing that does not stay this way when you close and reopen the program? The Save Preferences option is the same as going to the Preferences dialog, changing s...