Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
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Hi David, You don't happen to have anti-virus software like Webroot installed do you? I have seen, from time to time, where Webroot will actually cause metatools to act like there is a virtually ...
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All of the crashing issues listed in this article in the "Finale (Version 25) Known Issues" section have been resolved in an updated version of Finale v25 (Finale v25.5). If you are running into an...
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Hi Charles, Thanks for posting! You can find the instructions for configuring Garritan Personal Orchestra 5 with Finale in this knowledge base article. I hope this information helps!
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Hi Nanette, That sounds like it could be an issue with your web browsers cache. Which web browser are you currently using? This will help us give some suggestions as to how to fix this!
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The next update in the Finale Version 25 series, Finale v25.5, has been released today (11/9/2017). This update is a free maintenance update for all owners of Finale v25. Finale v25.5 focuses on fi...
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Hi Bob, Thanks for posting! I would recommend using the keyboard shortcut in Simple Entry to do this. After selecting the Simple Entry tool, you can use the arrow keys to select the second of t...
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Hi Michael, That sounds like it could be related to a permissions issue or possibly a corruption in the ARIA Player. My suggestion to start troubleshooting this would be to: 1. Run the latest i...
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Hi Darren, That certainly is a frustrating situation! It sounds like your audio engine may be failing to load on startup. To get started troubleshooting, I would recommend first trying the steps ...
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Good questions! This error started popping up about a month ago, and it took us a bit to gather details and pinpoint that this was related to having McAfee and Finale on the same machine since th...
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Hi Tim, I have replied to your support ticket, so some of this may look the same to you, but I wanted to post here as well so that others can know about this particular issue. What we are finding...