Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
Hey all, Thanks for posting! It sounds like you may be running into issues that are specific to macOS Sierra and some older installers. Here is a knowledge base article that will help further: ...
Hi Ken, Thanks for posting. In the event that GPO 5 is not automatically configuring with Finale after installation, please try the steps in this article: Setting up Garritan Personal Orchestra...
Just to jump in here with some additional info, those custom ensemble files are stored separately per each version of Finale. But you can share that file if you would like. You can move the "ensemb...
Robert: Just to clarify, you are noticing that with the Show Active Layer Only option in the Document menu deselected that you are still only seeing the currently selected layer? If so, do you pe...
Hi Dan, Thanks for posting! It looks like you were on the right track for submitting a support ticket. In the future you will want to choose the Notation option and then more options will appea...
I am definitely seeing some odd drawing behavior with articulations. I will go ahead and write this up for development's consideration. This may fall more into the larger scope of improving Finale'...
Hi Isaac, Thanks for posting. I see that you mentioned attempting a redownload, but I wanted to double-check - have you tried redownloading from another web browser yet? I would recommend eithe...
Hi R. Anthony, Thanks for posting! It sounds like you may be running into an issue with Finale v25 that affects some of our Mac users. Try the steps in this knowledge base article to see if it ...
It certainly is a frustrating dilemma, one that we hope to get solved as soon as we can. For what it's worth, the issue is written up (FIN-3734) and is being looked at by developers. We are working...
Hi Trevor, I wanted to see if I can clarify. I'm afraid that as a legacy version of our notation products, SongWriter 2012 is no longer eligible for technical support, so in-depth technical sup...