Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
Hi Linda, Thanks for posting! Full system crashes are usually due to some sort of hardware that an application was trying to use, but is corrupted and crashes the OS. What operating system are ...
Hi Elena, Thanks for posting. Fortunately, the version of the Garritan library that you purchased just recently was the latest version, Garritan Personal Orchestra 5. The reason you are seeing ...
Hi Sebastien, Thanks for posting. What version of the Mac operating system are you using? Also, have you tried the steps in this knowledge base article yet?
Thanks for the video Tommaso - that makes things pretty clear. Let me open up a support ticket for you so I can gather some more information!
The audio engine can sometimes run into conflicts with sound cards depending on your hardware/audio driver configuration. Please first try the steps in this knowledge base article to see if the ste...
Thanks for the info Mark. It looks like you may be having problems with the serial number registered to your other account. Since this involves so more detailed information I will create a suppor...
Hi Mark, Usually (and this can totally depend on the browser and OS configuration you have) if you right click the image of the generated keycard, you should have a Save Image As option. Is that ...
Anytime! Glad to hear that all is now well. Have a great rest of your week!
Hi Jim, That certainly sounds odd - it sounds like perhaps the update did not completely install. So, I would like you to go ahead and try logging into your MakeMusic account using this link, cli...
Hi Carlo, After purchasing GPO 5, you should have been provided with a 25-digit serial number (please be sure not to post it publicly here!). Using that serial number you can log into your MakeMu...