Mac OS 13.7 Ventura, MuseScore Studio 4.6.6, Finale 26.3, 27, SmartScore 64 Pro | Copyist for the Barbershop Harmony Society | wawoodman at aol dot com
Contact Customer Support. Use the Submit a Request link at the top of the page. You might have to buy the Media Kit, which is the program loaded on a USB thumb drive.
First, try restarting the computer. If that doesn't do it, trash the preferences.
Deborah, we really can only speculate, since this forum doesn't allow posting Finale files. If you like, send it to me at wawoodman at aol dot com. I'll take a look!
Not meaning to be rude or anything, but you did buy the product, right? What version is it? How did you get it? On a disc, or by download?
Always try the simplest thing first: restart the computer, and see if that makes a difference.
That’s because SongBook has been long-abandoned. You might want to look at forScore for using your music on a gig.
Select the measures, and use the 6 and 7 numberpad keys to move all of the notes down or up, a step at a time. Be sure to check your accidentals!
How do you mean “lost program?” Did you accidentally delete it from your computer? You can log into your account at the Finale website, and redownload any program that you have registered.
You might also try exporting the files as a PDF through the Graphics tool. See if that keeps things in place. (It will also give you a smaller file, and print in true black.)
The Enter key, if I recall correctly.