Created on - Last updated on

Finale Technical Support Has Ended
Help is available via written support resources and online communities, such as user forums and social media groups.
Browse available support resources here.

You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.

Note: This article applies to Audio Units/ plug-ins in Finale (v25 and v26) for Mac. For questions about configuring VST/AU plug-ins check out this article instead: Using 3rd party VST/AU libraries with Finale and PrintMusic

 

If you find that an Audio Units plug-in does not appear in the Audio Units Banks & Effects dialog box (MIDI/Audio > Audio Units Banks & Effects), the following action items will help get to the bottom of the issue.

  • First, check that the version of the plug-in you have is 64-bit capable. A 32-bit version of the plug-in will not work with the latest version of Finale. If you are using Finale 2014.5 or earlier, make sure you have the 32-bit version of the plug-in component installed; Finale 2014.5 and earlier were 32-bit applications.
  • After confirming that the standalone player is working, and that you have the correct bit-version of the plug-in, please confirm that the component is in your computer's audio plug-ins Components folder.
    1. Close any open programs. If Finder is not showing in the upper, left-hand corner of your screen, click somewhere on your desktop to activate Finder.
    2. From the Finder toolbar, choose Go > Go To Folder.
    3. Type in...

    /Library/Audio/Plug-ins/Components

    1. Press RETURN.
    2. In the folder window that appears, confirm that your plug-ins ".component" file is present.
  • After checking the presence of a component file, the bit version of the plug-in, and the status of the standalone version of the plug-in, reopen Finale. If the plug-in is still not showing up in the Audio Units Banks & Effects dialog box (MIDI/Audio > Audio Units Banks & Effects), choose MIDI/Audio > Device Setup > Rescan for AU Plug-ins. After doing so, restart Finale.
  • If the plug-in is still not showing up in the Audio Units Banks & Effects dialog box, follow the steps below to manually reset Finale's AU Cache files, the files that tell Finale what AU plug-ins are installed.
    1. Close any open programs. If Finder is not showing in the upper, left-hand corner of your screen, click somewhere on your desktop to activate Finder.
    2. From the Finder toolbar, choose Go > Go To Folder.
    3. Type in

    For v25 ~/Library/Application Support/MakeMusic/Finale/PlogueEngine

    For v26 ~/Library/Application Support/MakeMusic/Finale 26/PlogueEngine

    1. Make sure that the tilde symbol (~) is included at the beginning of the directory and press RETURN.
    2. Delete these two files:

    au_x64.cache

    au_filter_x64.cache

    1. Restart Finale.

You should now see your plug-in available in Finale's Audio Units Banks & Effects dialog box (MIDI/Audio > Audio Units Banks & Effects).

Follow