This article contains instructions for removing Garritan libraries from your computer. This article does not contain steps for uninstalling the Garritan instruments that come with Finale. To start, please choose your operating system below, then the library you would like to uninstall.


Choose your operating system

Which library do you need to uninstall?

Which library do you need to uninstall?

Uninstalling CFX Concert Grand from your Windows computer

To remove CFX Concert Grand from your computer, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

 

Note: Do not remove CFX Concert Grand from your computer unless you have the USB drive with the installers provided by MakeMusic. This will be the only way to reinstall the software if you wish to do so, and replacement drives do have an extra cost.

  1. Hold down the WINDOWS key on your computer keyboard and press the letter R at the same time to open the Run dialog box.
  2. Type in:
    appwiz.cpl
  3. Click OK; the Programs and Features window appears.
  4. Locate Garritan CFX Concert Grand [your version number] in the list; right-click it and choose Uninstall.
  5. You will receive a message saying the uninstall is complete, click OK to close it.
  6. Reopen the Run dialog box (WINDOWS+R).
  7. Type in:
    C:\Program Files\Garritan
  8. Locate the CFX Concert Grand folder and delete it (right-click the folder > Delete).
  9. Open the Run dialog box again.
  10. Type in:
    %appdata%\Garritan
  11. Locate the CFX Concert Grand folder and delete it.
  12. Empty the Recycle Bin.
  13. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling CFX Lite from your Windows computer

To remove CFX Lite from your computer, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

 

  1. Hold down the WINDOWS key on your computer keyboard and press the letter R at the same time to open the Run dialog box.
  2. Type in:
    appwiz.cpl
  3. Click OK; the Programs and Features window appears.
  4. Locate Garritan CFX Lite [your version number] in the list; right-click it and choose Uninstall.
  5. You will receive a message saying the uninstall is complete, click OK to close it.
  6. Reopen the Run dialog box (WINDOWS+R).
  7. Type in:
    C:\Program Files\Garritan
  8. Locate the CFX Lite folder and delete it (right-click the folder > Delete).
  9. Open the Run dialog box again.
  10. Type in:
    %appdata%\Garritan
  11. Locate the CFX Lite folder and delete it.
  12. Empty the Recycle Bin.
  13. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Personal Orchestra 5 from your Windows computer

To remove Personal Orchestra 5 from your computer, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

 

  1. Hold down the WINDOWS key on your computer keyboard and press the letter R at the same time to open the Run dialog box.
  2. Type in:
    appwiz.cpl
  3. Click OK; the Programs and Features window appears.
  4. Locate Garritan Personal Orchestra 5 in the list; right-click it and choose Uninstall.
  5. You will receive a message saying the uninstall is complete, click OK to close it.
  6. Reopen the Run dialog box (WINDOWS+R).
  7. Type in:
    C:\Program Files\Garritan
  8. Locate the Personal Orchestra 5 folder and delete it (right-click the folder > Delete).
  9. Open the Run dialog box again.
  10. Type in:
    %appdata%\Garritan
  11. Locate the Personal Orchestra 5 folder and delete it.
  12. Empty the Recycle Bin.
  13. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Instant Orchestra from your Windows computer

To remove Instant Orchestra from your computer, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

 

  1. Hold down the WINDOWS key on your computer keyboard and press the letter R at the same time to open the Run dialog box.
  2. Type in:
    C:\Program Files\Garritan\Instant Orchestra
  3. Locate the file called unins000.exe (that's the uninstaller); double-click it to run it.
  4. You will receive a message saying the uninstall is complete, click OK to close it.
  5. Reopen the Run dialog box (WINDOWS+R).
  6. Type in:
    C:\Program Files\Garritan
  7. Locate the Instant Orchestra folder and delete it (right-click the folder > Delete).
  8. Open the Run dialog box again.
  9. Type in:
    %appdata%\Garritan
  10. Locate the Instant Orchestra folder and delete it.
  11. Empty the Recycle Bin.
  12. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Jazz & Big Band 3 from your Windows computer

To remove Jazz & Big Band 3 from your computer, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

 

  1. Hold down the WINDOWS key on your computer keyboard and press the letter R at the same time to open the Run dialog box.
  2. Type in:
    appwiz.cpl
  3. Click OK; the Programs and Features window appears.
  4. Locate Garritan Jazz and Big Band 3 [your sub-version number] in the list; right-click it and choose Uninstall.
  5. You will receive a message saying the uninstall is complete, click OK to close it.
  6. Reopen the Run dialog box (WINDOWS+R).
  7. Type in:
    C:\Program Files\Garritan
  8. Locate the Jazz and Big Band 3 folder and delete it (right-click the folder > Delete).
  9. Open the Run dialog box again.
  10. Type in:
    %appdata%\Garritan
  11. Locate the Jazz and Big Band 3 folder and delete it.
  12. Empty the Recycle Bin.
  13. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Concert & Marching Band 2 from your Windows computer

To remove Concert & Marching Band 2 from your computer, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

 

  1. Hold down the WINDOWS key on your computer keyboard and press the letter R at the same time to open the Run dialog box.
  2. Type in:
    appwiz.cpl
  3. Click OK; the Programs and Features window appears.
  4. Locate Garritan Concert and Marching Band 2.0 in the list; right-click it and choose Uninstall.
  5. You will receive a message saying the uninstall is complete, click OK to close it.
  6. Reopen the Run dialog box (WINDOWS+R).
  7. Type in:
    %appdata%\Garritan
  8. Locate the Concert and Marching Band 2 folder and delete it (right-click the folder and choose Delete).
  9. Empty the Recycle Bin.
  10. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling World Instruments from your Windows computer

To remove World Instruments from your computer, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

 

  1. Hold down the WINDOWS key on your computer keyboard and press the letter R at the same time to open the Run dialog box.
  2. Type in:
    appwiz.cpl
  3. Click OK; the Programs and Features window appears.
  4. Locate Garritan World Instruments 0.003 in the list; right-click it and choose Uninstall.
  5. You will receive a message saying the uninstall is complete, click OK to close it.
  6. Reopen the Run dialog box (WINDOWS+R).
  7. Type in:
    %appdata%\Garritan
  8. Locate the World Instruments folder and delete it (right-click the folder and choose Delete).
  9. Empty the Recycle Bin.
  10. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Classic Pipe Organs from your Windows computer

To remove Classic Pipe Organs from your computer, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

 

  1. Hold down the WINDOWS key on your computer keyboard and press the letter R at the same time to open the Run dialog box.
  2. Type in:
    C:\Program Files\Garritan\Classic Pipe Organs
  3. Locate the file called unins000.exe (that's the uninstaller); double-click it to run it.
  4. You will receive a message saying the uninstall is complete, click OK to close it.
  5. Reopen the Run dialog box (WINDOWS+R).
  6. Type in:
    C:\Program Files\Garritan
  7. Locate the Classic Pipe Organs folder and delete it (right-click the folder > Delete).
  8. Open the Run dialog box again.
  9. Type in:
    %appdata%\Garritan
  10. Locate the Classic Pipe Organs folder and delete it.
  11. Empty the Recycle Bin.
  12. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Harps from your Windows computer

To remove Harps from your computer, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

 

  1. Hold down the WINDOWS key on your computer keyboard and press the letter R at the same time to open the Run dialog box.
  2. Type in:
    C:\Program Files\Garritan\Harps
  3. Locate the file called unins000.exe (that's the uninstaller); double-click it to run it.
  4. You will receive a message saying the uninstall is complete, click OK to close it.
  5. Reopen the Run dialog box (WINDOWS+R).
  6. Type in:
    C:\Program Files\Garritan
  7. Locate the Harps folder and delete it (right-click the folder > Delete).
  8. Open the Run dialog box again.
  9. Type in:
    %appdata%\Garritan
  10. Locate the Harps folder and delete it.
  11. Empty the Recycle Bin.
  12. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Personal Orchestra 4 from your Windows computer

To remove Personal Orchestra 4 from your computer, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

 

  1. Hold down the WINDOWS key on your computer keyboard and press the letter R at the same time to open the Run dialog box.
  2. Type in:
    C:\Program Files\Garritan\Personal Orchestra 4
  3. Locate the file called unins000.exe (that's the uninstaller); double-click it to run it.
  4. You will receive a message saying the uninstall is complete, click OK to close it.
  5. Reopen the Run dialog box (WINDOWS+R).
  6. Type in:
    %appdata%\Garritan
  7. Locate the Personal Orchestra 4 folder and delete it.
  8. Empty the Recycle Bin.
  9. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling CFX Concert Grand from your Mac

To remove CFX Concert Grand, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

 

Note: Do not remove CFX Concert Grand from your computer unless you have the USB drive with the installers provided by MakeMusic. This will be the only way to reinstall the software if you wish to do so, and replacement drives do have an extra cost.

  1. Click your desktop background to activate Finder.
  2. Use the keyboard shortcut SHIFT+COMMAND+G to open the Go To Folder dialog box. (You can also use the menu items Go > Go To Folder).
  3. Type in:
    /Library/Application Support/Garritan
  4. Click Go.
  5. Move the CFX Concert Grand folder from the window that appears to the Trash.
  6. Use SHIFT+COMMAND+G to open the Go To Folder dialog box.
  7. Type in:
    ~/Library/Application Support/Garritan
  8. Please be sure that the tilde symbol (~) is included in the beginning of the directory and then click Go.
  9. Move the CFX Concert Grand folder from this folder window to the Trash.
  10. Use SHIFT+COMMAND+G to open the Go To Folder dialog box again.
  11. Type in:
    /Users/Shared
  12. Click Go.
  13. Locate the CFX_Samples folder in the window that appears and move it to the Trash.
  14. Open the Go To Folder dialog box again.
  15. Type in:
    /Library/Preferences
  16. Click Go.
  17. Move the com.Garritan.CFX Concert Grand.plist file to the Trash.
  18. Open the Go To Folder dialog box again.
  19. Type in:
    ~/Library/Preferences
  20. Make sure the tilde symbol (~) is included at the beginning of the directory and click Go.
  21. Move the com.Garritan.CFX Concert GrandSA.plist file to the Trash.
  22. Last but not least, use SHIFT+COMMAND+A to open the Applications folder.
  23. Move the CFX Concert Grand application to the Trash. Move any dock icons for CFX Concert Grand to the Trash as well.
  24. Empty the Trash.
  25. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling CFX Lite from your Mac

To remove CFX Lite, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

  1. Click your desktop background to activate Finder.
  2. Use the keyboard shortcut SHIFT+COMMAND+G to open the Go To Folder dialog box. (You can also use the menu items Go > Go To Folder).
  3. Type in:
    /Library/Application Support/Garritan
  4. Click Go.
  5. Move the CFX Lite folder from the window that appears to the Trash.
  6. Use SHIFT+COMMAND+G to open the Go To Folder dialog box.
  7. Type in:
    ~/Library/Application Support/Garritan
  8. Please be sure that the tilde symbol (~) is included in the beginning of the directory and then click Go.
  9. Move the CFX Lite folder from this folder window to the Trash.
  10. Use SHIFT+COMMAND+G to open the Go To Folder dialog box again.
  11. Type in:
    /Users/Shared
  12. Click Go.
  13. Locate the CFXLite_Samples folder in the window that appears and move it to the Trash.
  14. Open the Go To Folder dialog box again.
  15. Type in:
    /Library/Preferences
  16. Click Go.
  17. Move the com.Garritan.CFX Lite.plist file to the Trash.
  18. Open the Go To Folder dialog box again.
  19. Type in:
    ~/Library/Preferences
  20. Make sure the tilde symbol (~) is included at the beginning of the directory and click Go.
  21. Move the com.Garritan.CFX Lite.plist and com.Garritan.CFX LiteSA.plist files to the Trash.
  22. Last but not least, use SHIFT+COMMAND+A to open the Applications folder.
  23. Move the CFX Lite application to the Trash. Move any dock icons for CFX Lite to the Trash as well.
  24. Empty the Trash.
  25. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Personal Orchestra 5 from your Mac

To remove Personal Orchestra 5 from your Mac, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

  1. Click your desktop background to activate Finder.
  2. Use the keyboard shortcut SHIFT+COMMAND+G to open the Go To Folder dialog box. (You can also use the menu items Go > Go To Folder).
  3. Type in:
    /Library/Application Support/Garritan
  4. Click Go.
  5. Move the Garritan Personal Orchestra 5 folder from the window that appears to the Trash.
  6. Use SHIFT+COMMAND+G to open the Go To Folder dialog box.
  7. Type in:
    ~/Library/Application Support/Garritan
  8. Please be sure that the tilde symbol (~) is included in the beginning of the directory and then click Go.
  9. Move the Personal Orchestra 5 folder from this folder window to the Trash.
  10. Use SHIFT+COMMAND+G to open the Go To Folder dialog box again.
  11. Type in:
    /Users/Shared
  12. Click Go.
  13. Locate the GPO5_Samples folder in the window that appears and move it to the Trash.
  14. Open the Go To Folder dialog box again.
  15. Type in:
    /Library/Preferences
  16. Click Go.
  17. Move the com.Garritan.Personal Orchestra 5.plist file to the Trash.
  18. Open the Go To Folder dialog box again.
  19. Type in:
    ~/Library/Preferences
  20. Make sure the tilde symbol (~) is included at the beginning of the directory and click Go.
  21. Move the com.Garritan.Personal Orchestra 5.plist file to the Trash.
  22. Empty the Trash.
  23. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Instant Orchestra from your Mac

To remove Instant Orchestra from your Mac, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

  1. Click your desktop background to activate Finder.
  2. Use the keyboard shortcut SHIFT+COMMAND+A or choose the menu item Go > Applications to open the Applications folder.
  3. Locate the Garritan Instant Orchestra folder and move it to the Trash.
  4. Use the keyboard shortcut SHIFT+COMMAND+G (or Go > Go To Folder) to open the Go To Folder dialog box.
  5. Type in:
    ~/Library/Application Support/Garritan
  6. Make sure that the tilde symbol (~) is located at the beginning of the directory and click Go.
  7. Locate the Instant Orchestra folder and move it to the Trash.
  8. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  9. Type in:
    /Library/Preferences
  10. Click Go.
  11. Locate the com.Garritan.Instant Orchestra.plist file and move it to the Trash.
  12. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  13. Type in:
    ~/Library/Preferences
  14. Make sure that the tilde symbol (~) is included at the beginning of the directory and click Go.
  15. Locate the com.Garritan.Instant Orchestra.plist file and move it to the Trash.
  16. Empty the Trash.
  17. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Jazz & Big Band from your Mac

To remove Jazz & Big Band from your Mac, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

  1. Click your desktop background to activate Finder.
  2. Use the keyboard shortcut SHIFT+COMMAND+A or choose the menu item Go > Applications to open the Applications folder.
  3. Locate the Garritan Jazz and Big Band 3 folder and move it to the Trash.
  4. Use the keyboard shortcut SHIFT+COMMAND+G (or Go > Go To Folder) to open the Go To Folder dialog box.
  5. Type in:
    ~/Library/Application Support/Garritan
  6. Make sure that the tilde symbol (~) is located at the beginning of the directory and click Go.
  7. Locate the Jazz and Big Band 3 folder and move it to the Trash.
  8. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  9. Type in:
    /Library/Preferences
  10. Click Go.
  11. Locate the com.Garritan.Jazz and Big Band 3.plist file and move it to the Trash.
  12. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  13. Type in:
    ~/Library/Preferences
  14. Make sure that the tilde symbol (~) is included at the beginning of the directory and click Go.
  15. Locate the com.Garritan.Jazz and Big Band 3.plist file and move it to the Trash.
  16. Empty the Trash.
  17. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Concert & Marching Band from your Mac

To remove Concert & Marching Band from your Mac, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

  1. Click your desktop background to activate Finder.
  2. Use the keyboard shortcut SHIFT+COMMAND+A or choose the menu item Go > Applications to open the Applications folder.
  3. Locate the Garritan Concert and Marching Band 2 folder and move it to the Trash.
  4. Use the keyboard shortcut SHIFT+COMMAND+G (or Go > Go To Folder) to open the Go To Folder dialog box.
  5. Type in:
    ~/Library/Application Support/Garritan
  6. Make sure that the tilde symbol (~) is located at the beginning of the directory and click Go.
  7. Locate the Concert and Marching Band 2 folder and move it to the Trash.
  8. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  9. Type in:
    /Library/Preferences
  10. Click Go.
  11. Locate the com.Garritan.Concert and Marching Band 2.plist file and move it to the Trash.
  12. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  13. Type in:
    ~/Library/Preferences
  14. Make sure that the tilde symbol (~) is included at the beginning of the directory and click Go.
  15. Locate the com.Garritan.Concert and Marching Band 2.plist file and move it to the Trash.
  16. Empty the Trash.
  17. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling World Instruments from your Mac

To remove World Instruments from your Mac, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

  1. Click your desktop background to activate Finder.
  2. Use the keyboard shortcut SHIFT+COMMAND+A or choose the menu item Go > Applications to open the Applications folder.
  3. Locate the Garritan World Instruments folder and move it to the Trash.
  4. Use the keyboard shortcut SHIFT+COMMAND+G (or Go > Go To Folder) to open the Go To Folder dialog box.
  5. Type in:
    ~/Library/Application Support/Garritan
  6. Make sure that the tilde symbol (~) is located at the beginning of the directory and click Go.
  7. Locate the World Instruments folder and move it to the Trash.
  8. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  9. Type in:
    /Library/Preferences
  10. Click Go.
  11. Locate the com.Garritan.World Instruments.plist file and move it to the Trash.
  12. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  13. Type in:
    ~/Library/Preferences
  14. Make sure that the tilde symbol (~) is included at the beginning of the directory and click Go.
  15. Locate the com.Garritan.World Instruments.plist file and move it to the Trash.
  16. Empty the Trash.
  17. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Classic Pipe Organs from your Mac

To remove Classic Pipe Organs from your Mac, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

  1. Click your desktop background to activate Finder.
  2. Use the keyboard shortcut SHIFT+COMMAND+A or choose the menu item Go > Applications to open the Applications folder.
  3. Locate the Garritan Classic Pipe Organs folder and move it to the Trash.
  4. Use the keyboard shortcut SHIFT+COMMAND+G (or Go > Go To Folder) to open the Go To Folder dialog box.
  5. Type in:
    ~/Library/Application Support/Garritan
  6. Make sure that the tilde symbol (~) is located at the beginning of the directory and click Go.
  7. Locate the Classic Pipe Organs folder and move it to the Trash.
  8. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  9. Type in:
    /Library/Preferences
  10. Click Go.
  11. Locate the com.Garritan.Classic Pipe Organs.plist file and move it to the Trash.
  12. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  13. Type in:
    ~/Library/Preferences
  14. Make sure that the tilde symbol (~) is included at the beginning of the directory and click Go.
  15. Locate the com.Garritan.Classic Pipe Organs.plist file and move it to the Trash.
  16. Empty the Trash.
  17. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Harps from your Mac

To remove Harps from your Mac, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

  1. Click your desktop background to activate Finder.
  2. Use the keyboard shortcut SHIFT+COMMAND+A or choose the menu item Go > Applications to open the Applications folder.
  3. Locate the Garritan Harps folder and move it to the Trash.
  4. Use the keyboard shortcut SHIFT+COMMAND+G (or Go > Go To Folder) to open the Go To Folder dialog box.
  5. Type in:
    ~/Library/Application Support/Garritan
  6. Make sure that the tilde symbol (~) is located at the beginning of the directory and click Go.
  7. Locate the Harps folder and move it to the Trash.
  8. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  9. Type in:
    /Library/Preferences
  10. Click Go.
  11. Locate the com.Garritan.Harps.plist file and move it to the Trash.
  12. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  13. Type in:
    ~/Library/Preferences
  14. Make sure that the tilde symbol (~) is included at the beginning of the directory and click Go.
  15. Locate the com.Garritan.Harps.plist file and move it to the Trash.
  16. Empty the Trash.
  17. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success

 

Uninstalling Personal Orchestra 4 from your Mac

To remove Personal Orchestra 4 from your Mac, please first close any applications that you have open (except this web browser) then follow the steps below to remove the library's components.

  1. Click your desktop background to activate Finder.
  2. Use the keyboard shortcut SHIFT+COMMAND+A or choose the menu item Go > Applications to open the Applications folder.
  3. Locate the Garritan Personal Orchestra 4 folder and move it to the Trash.
  4. Use the keyboard shortcut SHIFT+COMMAND+G (or Go > Go To Folder) to open the Go To Folder dialog box.
  5. Type in:
    ~/Library/Application Support/Garritan
  6. Make sure that the tilde symbol (~) is located at the beginning of the directory and click Go.
  7. Locate the Personal Orchestra 4 folder and move it to the Trash.
  8. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  9. Type in:
    /Library/Preferences
  10. Click Go.
  11. Locate the com.Garritan.Personal Orchestra 4.plist file and move it to the Trash.
  12. Open the Go To Folder dialog box again (SHIFT+COMMAND+G).
  13. Type in:
    ~/Library/Preferences
  14. Make sure that the tilde symbol (~) is included at the beginning of the directory and click Go.
  15. Locate the com.Garritan.Personal Orchestra 4.plist file and move it to the Trash.
  16. Empty the Trash.
  17. Restart your computer.

If you run into any problems completing these steps, please feel free to contact Customer Success for further assistance.

 

Contact Customer Success