Webroot misidentifies Finale and other core system files as malware

Posted on April 25, 2017

 

Recently an update to some rules in the Webroot software has mistakenly tagged safe applications (including Finale) and core system files as malicious. We can assure you that Finale is a safe application and is safe to continue to use.

 

Webroot has acknowledge the error and has some workarounds for their users. You can read their latest statement here: https://community.webroot.com/t5/Announcements/Webroot-False-Positive-Update-April-25/td-p/290577.

 

If reinstalling Finale does not get around the issue, please check the forum post above from Webroot to investigate their workarounds for this issue.