Finale Technical Support Has Ended

As of Tuesday, August 26th, 2025, we're no longer accepting new technical support requests.
Browse available support resources here.

You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.

There was a problem with three ensemble presets for the original Garritan Personal Orchestra 5 (GPO5) installer that caused the ARIA Player to look in the wrong place for some of the Solo String instruments.  This resulted in an error which states that an instrument "was not found!" 

 

You can fix this by reinstalling the Garritan Personal Orchestra 5 library using the updated installer from your MakeMusic account. Once you have finished downloading the installer package, please run the full, default installer (including the ARIA Player portion). The installer should appear in your Downloads folder by default.