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Finale Technical Support Has Ended

As of Tuesday, August 26th, 2025, we're no longer accepting new technical support requests.
Browse available support resources here.

You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.

We are aware of a problem in which Sonar resets all controllers to zero by default. To fix this, follow these steps:

  1. Select the Options | Project menu.  Click the Midi Out tab on the dialog box.
  2. Uncheck Zero Controllers When Play Stops. This should stop the controllers from resetting.

Note: In SONAR X1 Producer the commands are in a different place:

  1. Edit > Preferences > Project > MIDI > Zero Controllers When Play Stops.
  2. Edit > Preferences > Audio > Playback & Record > Play Effect Trails After Stopping.

After changing the above commands, click on "Apply". This process must be done for all projects using the ARIA Player previously saved in Sonar.

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