Finale Technical Support Has Ended
As of Tuesday, August 26th, 2025, we're no longer accepting new technical support requests.
Browse available support resources here.
You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.
First, check to make sure the Length parameter under the Controls tab is set to a high enough level (you may need to experiment with this setting).
If you are still having problems, you can increase the "Inst. Disk Pre-Caching" option on the Settings tab in ARIA.