This error message indicates that the ARIA Player installed correctly but the Garritan library did not. To resolve this issue, please reinstall only the library (you can customize the installation by unchecking the ARIA Player when reinstalling). After installation, place the keycard on the ARIA Player again to activate the library.
Finale Technical Support Has Ended
As of Tuesday, August 26th, 2025, we're no longer accepting new technical support requests.
Browse available support resources here.
You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.