Finale Technical Support Has Ended
As of Tuesday, August 26th, 2025, we're no longer accepting new technical support requests.
Browse available support resources here.
You may continue to download & authorize registered Finale products for the foreseeable future.
Additionally, we continue to offer Dorico Pro crossgrades for purchase to eligible Finale & PrintMusic license holders.
This error message can occur when the ARIA Player(or CFX Player) is not able to locate the sound samples for the library on your computer. To resolve the issue, please uninstall and reinstall the library by following the steps provided in the articles linked below:
