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there's a problem with finale demo installation can you help?

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Translated Report (Full Report Below)

-------------------------------------

 

Process:               Finale [3586]

Path:                  /Applications/Finale Demo.app/Contents/MacOS/Finale

Identifier:            com.makemusic.Finale27

Version:               27.2.0.142 (27.2.0.142)

Code Type:             X86-64 (Translated)

Parent Process:        launchd [1]

User ID:               502

 

Date/Time:             2022-11-17 10:07:11.2535 +0900

OS Version:            macOS 12.6 (21G115)

Report Version:        12

Anonymous UUID:        EF8B756B-0C26-1069-898E-3BA025B3A6FA

 

Sleep/Wake UUID:       98C4EB64-F91D-4807-A71D-FFC97A8B4A30

 

Time Awake Since Boot: 6100 seconds

Time Since Wake:       670 seconds

 

System Integrity Protection: enabled

 

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

 

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000008

Exception Codes:       0x0000000000000001, 0x0000000000000008

Exception Note:        EXC_CORPSE_NOTIFY

 

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process:   exc handler [3586]

 

VM Region Info: 0x8 is not in any region.  Bytes before following region: 140722595463160

      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL

      UNUSED SPACE AT START

--->  

      mapped file              7ffc88508000-7ffc88b44000 [ 6384K] r-x/r-x SM=COW  ...t_id=a60b6a3f

 

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread

0   libsystem_platform.dylib          0x7ff808369735 _platform_memmove$VARIANT$Rosetta + 69

1   D-50                                 0x11b28ba6c 0x11b1c2000 + 825964

2   D-50                                 0x11b206e74 0x11b1c2000 + 282228

3   D-50                                 0x11b271b78 0x11b1c2000 + 719736

4   D-50                                 0x11b1f63b8 0x11b1c2000 + 213944

5   AudioToolboxCore                  0x7ff8097ce4fa APComponentInstance::disposeInstance() + 40

6   PlogueEngine                         0x11a2639b5 plogue::AUFactory::getAUInfos(OpaqueAudioComponent*, std::__1::vector<plogue::AUInfo, std::__1::allocator<plogue::AUInfo> >&, int, int) + 7653

7   PlogueEngine                         0x11a261a2c plogue::AUFactory::getAUInfos(unsigned int, unsigned int, unsigned int, std::__1::vector<plogue::AUInfo, std::__1::allocator<plogue::AUInfo> >&, int, int) + 1052

8   PlogueEngine                         0x11a25ffb8 plogue::AUFactory::updateCache(std::__1::vector<plogue::AUFactory::OSTypes, std::__1::allocator<plogue::AUFactory::OSTypes> >&) + 296

9   PlogueEngine                         0x11a25dd05 plogue::AUFactory::AUFactory(bool) + 3397

10  PlogueEngine                         0x11a25a681 plogue::Factory::Factory() + 369

11  PlogueEngine                         0x11a245960 plogue::EngineManager::opcode(PE_ENGINE_OPCODE, void*, void*, int, int, int, float) + 64960

12  PlogueEngine                         0x11a235351 engineOpcode + 145

13  Finale                               0x1053371ed std::__1::function<PE_STATUS (PE_ENGINE_OPCODE, void*, void*, int, int, int, float)>::operator()(PE_ENGINE_OPCODE, void*, void*, int, int, int, float) const + 79

14  Finale                               0x105338f43 PlogueEngineGoverness::TryExecuteOpcode(PE_ENGINE_OPCODE, void*, void*, int, int, int, float, bool, std::__1::function<bool (std::__1::shared_ptr<PlogueEngineGoverness::TryExecuteOpcodeState>)>, PE_STATUS&) + 147

15  Finale                               0x1053387a4 PlogueEngineGoverness::InitializePlogueEngine(int, int, int) + 486

16  Finale                               0x105577b88 PlogueVirtualInstrumentHost::PlogueVirtualInstrumentHost() + 62

17  Finale                               0x105577acc PlogueVirtualInstrumentHost::GetInstance() + 40

18  Finale                               0x104de12e9 InitApp() + 35

19  Finale                               0x104db1191 -[FinaleAppDelegate applicationWillFinishLaunching:] + 158

20  CoreFoundation                    0x7ff80840c944 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12

21  CoreFoundation                    0x7ff8084a92ea ___CFXRegistrationPost_block_invoke + 49

22  CoreFoundation                    0x7ff8084a925c _CFXRegistrationPost + 496

23  CoreFoundation                    0x7ff8083de880 _CFXNotificationPost + 809

24  Foundation                        0x7ff8091537fe -[NSNotificationCenter postNotificationName:object:userInfo:] + 82

25  AppKit                            0x7ff80ad76fbf -[NSApplication finishLaunching] + 327

26  AppKit                            0x7ff80ad76bc9 -[NSApplication run] + 250

27  AppKit                            0x7ff80ad4ac97 NSApplicationMain + 817

28  Finale                               0x104d2fb6c main + 1124

29  dyld                                 0x2080e352e start + 462

 

Thread 1:: com.apple.rosetta.exceptionserver

0   runtime                           0x7ff7ffce1944 0x7ff7ffcdd000 + 18756

1   runtime                           0x7ff7ffcef3e0 0x7ff7ffcdd000 + 74720

2   runtime                           0x7ff7ffcf0e58 0x7ff7ffcdd000 + 81496

 

Thread 2:

0   runtime                           0x7ff7ffcff814 0x7ff7ffcdd000 + 141332

 

Thread 3:

0   runtime                           0x7ff7ffcff814 0x7ff7ffcdd000 + 141332

 

Thread 4:

0   ???                               0x7ff8987e6940 ???

1   libsystem_kernel.dylib            0x7ff8083173ea __psynch_cvwait + 10

2   libsystem_pthread.dylib           0x7ff808351a6f _pthread_cond_wait + 1249

3   libc++.1.dylib                    0x7ff8082afd02 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18

4   Finale                               0x1053dd17a MemoryBufferHelperBase::WaitForSignal() + 50

5   Finale                               0x1053dd050 MemoryBufferHelperBase::WriterThread(MemoryBufferHelperBase*) + 26

6   Finale                               0x1053dd363 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(MemoryBufferHelperBase*), MemoryBufferHelperBase*> >(void*) + 40

7   libsystem_pthread.dylib           0x7ff8083514e1 _pthread_start + 125

8   libsystem_pthread.dylib           0x7ff80834cf6b thread_start + 15

 

Thread 5:

0   runtime                           0x7ff7ffcff814 0x7ff7ffcdd000 + 141332

 

Thread 6:

0   runtime                           0x7ff7ffcff814 0x7ff7ffcdd000 + 141332

 

Thread 7:: AMCP Logging Spool

0   ???                               0x7ff8987e6940 ???

1   libsystem_kernel.dylib            0x7ff8083149b6 semaphore_wait_trap + 10

2   caulk                             0x7ff8112be2e6 caulk::mach::semaphore::wait_or_error() + 16

3   caulk                             0x7ff8112a6148 caulk::concurrent::details::worker_thread::run() + 36

4   caulk                             0x7ff8112a5e0c void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 41

5   libsystem_pthread.dylib           0x7ff8083514e1 _pthread_start + 125

6   libsystem_pthread.dylib           0x7ff80834cf6b thread_start + 15

 

 

Thread 0 crashed with X86 Thread State (64-bit):

  rax: 0x000000011b842ae8  rbx: 0x0000000000000000  rcx: 0x0000000000000020  rdx: 0xfffffffffffffff8

  rdi: 0x0000000000000000  rsi: 0x0000000000000008  rbp: 0x0000000310e6efa0  rsp: 0x0000000310e6ef70

   r8: 0x00000000000122a1   r9: 0xffffffff00000000  r10: 0x00007ff849a3e6f8  r11: 0x00000000000001ff

  r12: 0x0000000000000002  r13: 0x00007f7f8c7331a0  r14: 0x000000011b842ae8  r15: 0xffffffffffffffff

  rip: <unavailable>       rfl: 0x0000000000000282

 tmp0: 0x00007ff898bdabc4 tmp1: 0x0000000000002f9d tmp2: 0x00000001154f89d0

 

 

Binary Images:

    0x7ff808363000 -     0x7ff80836cfff libsystem_platform.dylib (*) <a8a33774-6d44-35e9-ad2a-bad9e4d5192a> /usr/lib/system/libsystem_platform.dylib

       0x11b1c2000 -        0x11b7e9fff jp.co.roland.D-50 (1.1.1) <bdd6b0c3-bf5d-34e7-a550-16ea9d95dcfc> /Library/Audio/Plug-Ins/Components/D-50.component/Contents/MacOS/D-50

    0x7ff809721000 -     0x7ff8099b1fff com.apple.audio.AudioToolboxCore (1.0) <d935453a-9986-311a-aa57-cd7584cbbcf9> /System/Library/PrivateFrameworks/AudioToolboxCore.framework/Versions/A/AudioToolboxCore

       0x11a233000 -        0x11a2f2fff com.plogue.MakeMusicPluginHostingEngine (*) <71e69aaa-ab77-3659-bb72-516b59f7b17f> /Applications/Finale Demo.app/Contents/PlugIns/PlogueEngine.bundle/Contents/MacOS/PlogueEngine

       0x104cdc000 -        0x1075ebfff com.makemusic.Finale27 (27.2.0.142) <499c5a91-c9b3-3b79-bdf1-d39da1e0a634> /Applications/Finale Demo.app/Contents/MacOS/Finale

    0x7ff808398000 -     0x7ff808898fff com.apple.CoreFoundation (6.9) <bddb824d-15df-3210-88e8-6aac5c154403> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

    0x7ff80914a000 -     0x7ff809506fff com.apple.Foundation (6.9) <e22e60bb-ab77-3120-862f-92fa74feffcf> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

    0x7ff80ad47000 -     0x7ff80bbd6fff com.apple.AppKit (6.9) <06015263-62ac-3b08-a298-dc835c18452a> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

       0x2080de000 -        0x208149fff dyld (*) <71febccd-d9dc-3599-9971-2b3407c588a8> /usr/lib/dyld

    0x7ff7ffcdd000 -     0x7ff7ffd0cfff runtime (*) <1f0f0114-cfb6-304b-8183-8ef52c21f8b4> /usr/libexec/rosetta/runtime

               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

    0x7ff808313000 -     0x7ff80834afff libsystem_kernel.dylib (*) <8cc28466-fd2f-3c80-9834-9525b7beac19> /usr/lib/system/libsystem_kernel.dylib

    0x7ff80834b000 -     0x7ff808356fff libsystem_pthread.dylib (*) <b5454e27-e8c7-3fdb-b77f-714f1e82e70b> /usr/lib/system/libsystem_pthread.dylib

    0x7ff8082a4000 -     0x7ff8082fcfff libc++.1.dylib (*) <e67ac91f-f1dc-30ec-84f3-83f5bdad3434> /usr/lib/libc++.1.dylib

    0x7ff8112a4000 -     0x7ff8112c5fff com.apple.audio.caulk (1.0) <8e7b3d95-1d47-3f17-9512-c5fcc30792c2> /System/Library/PrivateFrameworks/caulk.framework/Versions/A/caulk

 

External Modification Summary:

  Calls made by other processes targeting this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by all processes on this machine:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

 

VM Region Summary:

ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)

Writable regions: Total=972.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=972.0M(100%)

 

                                VIRTUAL   REGION 

REGION TYPE                        SIZE    COUNT (non-coalesced) 

===========                     =======  ======= 

Activity Tracing                   256K        1 

ColorSync                          148K       22 

CoreGraphics                         4K        1 

Kernel Alloc Once                    8K        1 

MALLOC                           181.1M       20 

MALLOC guard page                   96K        4 

MALLOC_MEDIUM (reserved)         240.0M        2         reserved VM address space (unallocated)

MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)

Rosetta Arena                     4096K        2 

Rosetta Generic                    900K      222 

Rosetta IndirectBranch             256K        1 

Rosetta JIT                      128.0M        1 

Rosetta Return Stack               140K       14 

Rosetta Thread Context             140K       14 

STACK GUARD                         16K        4 

Stack                             11.1M        7 

Stack Guard                       56.0M        3 

VM_ALLOCATE                       7144K       10 

__CTF                               756        1 

__DATA                            38.5M      484 

__DATA_CONST                      29.2M      309 

__DATA_DIRTY                      1574K      198 

__FONT_DATA                          4K        1 

__LINKEDIT                       711.4M       15 

__OBJC_RO                         82.8M        1 

__OBJC_RW                         3200K        2 

__TEXT                           537.0M      497 

__UNICODE                          592K        1 

dyld private memory               1024K        1 

mapped file                        4.9G      675 

shared memory                      800K       12 

unshared pmap                     6608K        5 

===========                     =======  ======= 

TOTAL                              7.3G     2532 

TOTAL, minus reserved VM space     6.7G     2532 

 

 

 

-----------

Full Report

-----------

 

{"app_name":"Finale","timestamp":"2022-11-17 10:07:14.00 +0900","app_version":"27.2.0.142","slice_uuid":"499c5a91-c9b3-3b79-bdf1-d39da1e0a634","build_version":"27.2.0.142","platform":1,"bundleID":"com.makemusic.Finale27","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.6 (21G115)","incident_id":"854D640B-98A3-4EC3-8CE9-B03234C035CB","name":"Finale"}

{

  "uptime" : 6100,

  "procLaunch" : "2022-11-17 10:07:09.1273 +0900",

  "procRole" : "Foreground",

  "version" : 2,

  "userID" : 502,

  "deployVersion" : 210,

  "modelCode" : "Macmini9,1",

  "procStartAbsTime" : 148036349191,

  "coalitionID" : 742,

  "osVersion" : {

    "train" : "macOS 12.6",

    "build" : "21G115",

    "releaseType" : "User"

  },

  "captureTime" : "2022-11-17 10:07:11.2535 +0900",

  "incident" : "854D640B-98A3-4EC3-8CE9-B03234C035CB",

  "bug_type" : "309",

  "pid" : 3586,

  "procExitAbsTime" : 148087345750,

  "translated" : true,

  "cpuType" : "X86-64",

  "procName" : "Finale",

  "procPath" : "\/Applications\/Finale Demo.app\/Contents\/MacOS\/Finale",

  "bundleInfo" : {"CFBundleShortVersionString":"27.2.0.142","CFBundleVersion":"27.2.0.142","CFBundleIdentifier":"com.makemusic.Finale27"},

  "storeInfo" : {"deviceIdentifierForVendor":"C5141087-0B5B-5596-B0CE-CF425A4CFB61","thirdParty":true},

  "parentProc" : "launchd",

  "parentPid" : 1,

  "coalitionName" : "com.makemusic.Finale27",

  "crashReporterKey" : "EF8B756B-0C26-1069-898E-3BA025B3A6FA",

  "wakeTime" : 670,

  "sleepWakeUUID" : "98C4EB64-F91D-4807-A71D-FFC97A8B4A30",

  "sip" : "enabled",

  "vmRegionInfo" : "0x8 is not in any region.  Bytes before following region: 140722595463160\n      REGION TYPE                    START - END         [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      UNUSED SPACE AT START\n--->  \n      mapped file              7ffc88508000-7ffc88b44000 [ 6384K] r-x\/r-x SM=COW  ...t_id=a60b6a3f",

  "isCorpse" : 1,

  "exception" : {"codes":"0x0000000000000001, 0x0000000000000008","rawCodes":[1,8],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000008"},

  "termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":3586},

  "vmregioninfo" : "0x8 is not in any region.  Bytes before following region: 140722595463160\n      REGION TYPE                    START - END         [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      UNUSED SPACE AT START\n--->  \n      mapped file              7ffc88508000-7ffc88b44000 [ 6384K] r-x\/r-x SM=COW  ...t_id=a60b6a3f",

  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},

  "faultingThread" : 0,

  "threads" : [{"triggered":true,"id":74401,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":13168471968},"r12":{"value":2},"rosetta":{"tmp2":{"value":4652501456},"tmp1":{"value":12189},"tmp0":{"value":140705691184068}},"rbx":{"value":0},"r8":{"value":74401},"r15":{"value":18446744073709551615},"r10":{"value":140704364095224,"symbolLocation":24,"symbol":"__cxxabiv1::(anonymous namespace)::GlobalStatic<__cxxabiv1::(anonymous namespace)::LibcppMutex>::instance"},"rdx":{"value":18446744073709551608},"rdi":{"value":0},"r9":{"value":18446744069414584320},"r13":{"value":140185793933728},"rflags":{"value":642},"rax":{"value":4756613864},"rsp":{"value":13168471920},"r11":{"value":511},"rcx":{"value":32},"r14":{"value":4756613864},"rsi":{"value":8}},"queue":"com.apple.main-thread","frames":[{"imageOffset":26421,"symbol":"_platform_memmove$VARIANT$Rosetta","symbolLocation":69,"imageIndex":0},{"imageOffset":825964,"imageIndex":1},{"imageOffset":282228,"imageIndex":1},{"imageOffset":719736,"imageIndex":1},{"imageOffset":213944,"imageIndex":1},{"imageOffset":709882,"symbol":"APComponentInstance::disposeInstance()","symbolLocation":40,"imageIndex":2},{"imageOffset":199093,"symbol":"plogue::AUFactory::getAUInfos(OpaqueAudioComponent*, std::__1::vector<plogue::AUInfo, std::__1::allocator<plogue::AUInfo> >&, int, 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1 comment

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Are you on an Apple Silicone Mac? If so, are you trying to run over Rosetta 2? Do you have NotePerformer installed?

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