I had a thought that maybe I should be using the "music symbols" font but that doesn't seem to work either:

Symbol: Jazz Text 24pt

Suffix: Jazz Cord 18pt

Alteration: Jazz 18pt

any other suggestions?

Also, when I select the chord, it displays like this:

Which is pretty much what I want, but it reverts when I click somewhere else.

Hopefully, you've submitted this to Support and received a reply. If not, I recommend removing Finale, and re-installing from the download instead of running an updater.

https://makemusic.zendesk.com/hc/en-us/articles/115003352327-Uninstalling-Finale 

This is often the first thing that Support will recommend, too. Finale sometimes gets a little confused when there are multiple versions on a system.

I reinstalled Finale 27-3 as suggested.  When I load the Jazz Font Default library, I get the following fonts set:

But now when I MIDI input a B-flat 7 chord I get:

So now the alteration looks correct, but the suffix looks like it's Times New Roman instead of JazzCord.

Thoughts?

Yes. What happens when you change to Broadway? Does the Times Alteration remain?

The Alteration changes to Broadway Copyist, but the suffix still looks like Times New Roman

thanks, I appreciate your looking at this

cheers

Michael

Michael Miller,

You can not change an already existing suffix via Document Options.

New suffixes will get the new suffix font, but already existing suffixes will not be affected by the font change.

In your Document Options screen shot you can see an asterisk on the menu item, like this:

Suffix*

I suggest that you load a chord suffix library with the JazzCord font.

Next, go to the Chord Suffix Selection window, and delete all the suffixes you do not need (= the suffixes with the Times New Roman font).

Peter, deleting the Times New Roman suffixes was the solution.  thanks much!