[Garritan PO5] .zip file downloading incomplete

New post

Isaac Strader Posted January 10, 2017 13:34

iMac OS 10.10, Garritan Personal Orchestra 5

I downloaded the Garritan_Personal_Orchestra_5.zip from the product page of my profile and each time I try to unzip the file I receive the message, "There was a problem while reading the contents of the film "Garritan_Personal_Orchestra_5.zip": The archive film is incomplete.

I've tried re-downloading multiple times and unzipping it using both Archive Utility and The Unarchiver (what they recommend to use) to no success.

6 comments

Date Votes

Lawson Dutton Posted January 10, 2017 15:55

Hi Isaac,

Thanks for posting.

I see that you mentioned attempting a redownload, but I wanted to double-check - have you tried redownloading from another web browser yet? I would recommend either Google Chrome or Firefox; if you have already tried one of those, try the other! I would also recommend moving older downloads of GPO 5 to the trash before attempting a redownload.

If the decompression of the downloaded .zip file still fails, I would be curious to know the size of the downloaded .zip file.

Please let us know how this goes!

Isaac Strader Edited March 08, 2018 16:25

Yes.

Lawson Dutton Posted January 11, 2017 19:04

Thanks for the update.

That certainly sounds like an oddly persistent issue. I will be sure to take note of it in the event other users running into something similar in the future. That being said, I am glad to hear that you were able to find a workaround to get the installer. It certainly sounds like you are on the right track.

I hope you enjoy GPO 5!

Gelon Doswell Posted January 16, 2017 09:43

I have been trying to download the file to my Mac Pro (OS10.11.6) using Firefox, and I have a very fast connection. I was able to download the entire Logic library (36GB) in about 3 hours. This file is about 4.3G, but is only trickling in, and after an hour of getting less than 40MB, the download fails... Is the problem on your end? Thanks, Gelon

Gelon Doswell Posted February 22, 2026 12:40

Greetings! I have a new Mac with a Silicon chip, and I downloaded the correct version of the Aria player. I want to get the libraries, and I saved my keycard on my desktop, but I don't know where to find the serial number, which is required for registering new products. Thanks! Gelon

Ben Byram-Wigfield Posted February 24, 2026 09:16

You should be able to download any Garritan libraries that you have bought from your MakeMusic account. There is no serial number, only the PNG licence file that you drop onto the ARIA player.

The bundled Garritan Instrument For Finale are part of the Finale installer. Again, you can download whatever version of Finale you've bought from your MM account. I'd strongly recommend downloading installers for everything you purchased "while you can".

Please sign in to leave a comment.