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Hello:

I am running Finale 25.2.0.79 on a Mac OS X (Yosemite) 10.10.5  (inside= 1/2 1Tb hard disk, 16Gb RAM, 2.4 GHz Core 2).

Since upgrading to Finale 25, the playback function will not stop by either merely clicking on the stop button or hitting the space bar.

Instead, one must do either one multiple times to get the program to respond.

I have tried clearing preferences.  This does not solve the problem.

Anyone out there encounter this issue?  Anyone have a solution??

Thanks!

J.M.B.

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I’ve had it happen. My soultion is the same as yours: keep trying until it stops.

 

Sorry I can’t be more help!

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This problem is still a problem with version 26.  Apparently, it cannot be fixed

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Is your keyboard wired or bluetooth?

 

 Do you have bluetooth on?

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I have never experienced this with either Finale 25 or 26, so the problem is not inherent to Finale but must react (as Mike H suggests) to specific configurations.

 

Knowing what OS type and version Allen is using, along with what VST's he uses, might be additional helpful information.

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If you have a wired or integral keyboard, turn Bluetooth off and see if the problem goes away.

 

 

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The problem vanished when I turned off Bluetooth.  Apparently, there's some kind of conflict between Bluetooth and the playback controls.  Problem solved (for now!).  

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>The problem vanished when I turned off Bluetooth. ...<

 

Good.

 

>...Apparently, there's some kind of conflict between Bluetooth and the playback controls.  ...  <

 

Actually, this has nothing to do with Finale. Other symptoms could be random Start/Stop in a DAW or a Word doc scrolling on its own (both are common)... it can be a lot of weird behavior in any app. The problem is your Mac and Bluetooth.

 

>...Problem solved (for now!).<

 

Fortunately, this is easily solved.  An outside Bluetooth device has been paired with your Mac and takes over in unexpected ways. 
If you don't use Bluetooth, leave it off. Otherwise, when you turn it back on, unpair everything. Now, repair only the devices that need to connect (in my case, only my Magic Trackpad II). Reboot. The problem will be gone. Apple has support docs on this and you can get a tech on the horn if you need.

 

When I first ran into this, it was my wife's iMac over OS 10.7. I spend days reinstalling the OS under Levels 1 & 2 of AppleCare without result. There was nothing on the internet except people complaining that their wired keyboards and mice weren't working correctly — as if some gremlin had taken over which, in a manner of speaking, turned out to be exactly the problem—of course, the armchair experts were all lecturing about defective computers and other such nonsense. Anyway, when AppleCare elevated me to a Level 3 expert, he asked, "Is Bluetooth on?" We opened the control panel and saw my daughter's wireless mouse and something from my next door neighbor paired with this iMac. Bingo! Later, my wife told me that only happened when my daughter was home from college. Ok... 

 

Since OS 10.8, it has become more difficult for unauthorized devices to pair but not impossible. Your Mac may still detect something, pop up an approval screen and you can click on it without the owner of the other device being aware of the request. I think that, by Mojave, the security should be really tight and screens are pretty clear but it can still happen.

 

 

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