Pitch issues in playback

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JAMES FITZPATRICK Posted June 26, 2017 16:30

Suddenly, my playback is transposing pitches as it plays back. For instance, if I write on a stave or line a phrase in C, it will sound in C while entering, then suddenly and without being told to change, it shifts to another key. If I then enter a line on another stave, it too will shift, even as I write, but not to the same interval of transposition as the first line did. All keys signatures are correct. All notes entered read correctly, but the playback is cacophony. This just started. I checked the keyboard I am using to see if the modulation wheel had been activated; it has not. I looked to see if this could be corrected by attaching a different keyboard to the computer. That made no difference.

I am using a Dell ACPIx64 computer running Windows 7 (It's what I've been given at work)

My music input keyboard is an M-Audio Keystation 61.

The version of Finale I am running is Make Music Product Version 25.0.0.5868

8 comments

Date Votes

J ADRIAN VERKOUTEREN Edited June 26, 2017 23:15

Are you dealing with transposing instruments?

Have you checked to see that Documents Menu > Display in concert pitch has been checked?

PETER THOMSEN Posted June 27, 2017 05:27

In this particular document, is Human Playback on or off?

Are there any glissandi in this particular document?

JAMES FITZPATRICK Posted June 27, 2017 19:26

Peter, Human playback is off. There IS a glissando in the piano part, but I opened a new document and placed a concert C on each staff of a string quartet and there were pitch variations on each staff up to a half step up or down.

J Adrian, this happened in one document with just two vocal lines (no lyrics assigned) and between the accompaniment and the vocal line - both in C.

PETER THOMSEN Posted June 27, 2017 20:02

I opened a new document and placed a concert C on each staff of a string quartet and there were pitch variations on each staff up to a half step up or down.

I am sorry, but I have no idea what is going on.

Perhaps it is time to contact the folks in Tech Support, and send them a Finale document with the problem.

JAMES FITZPATRICK Posted June 27, 2017 20:03

I have done just that. Of course this computer is in a church. It could be the devil. <GRIN> I think I have a file of some sort that is corrupting.

J ADRIAN VERKOUTEREN Posted June 27, 2017 21:45

Gremlins, definitely Gremlins!

(If you are working with Customer Support, that should lead to a solution.)

EDWARD LAMBERT Posted July 07, 2017 22:16

Same. Stop playback, reload instruments - then starts at correct pitch again.

George Oduor Posted July 29, 2018 20:22

To fix the pitch issue in Finale, Unplug the Midi Controller, Reassign playback sounds. This solution worked for me.

Unfortunately everytime I want to play back I have to unplug the controller.

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