New post
Avatar
0

I've been using this program for years and this problem has just appeared. When I highlight a measure to delete it then go to "delete measure stack," nothing happens. Then, if I click anywhere on the document, the whole page goes blank, the program crashes, and I have to just close out. I uninstalled and reinstalled the program, but that didn't help. I am on Windows and have version 27 of Finale. Any ideas? Thanks!

4 comments

Date Votes
Avatar
0

I suppose that you have also tried the usual steps of re-booting the computer, and also resetting Finale’s Preferences - right?

 

Since installing and re-installing Finale did not help, it sounds like a corrupt Finale document.

 

If everything else fails, try exporting as a MusicXML file.

Then, import this MusicXML into a fresh, new Finale document.

Comment actions Permalink
Avatar
0

Hi Peter!

Thanks for your quick response! No, I haven't reset Finale's Preferences. Is there any trick to that?

I will also try exporting as a MusicXML file.

I've opened several documents, as well as starting a brand new document, and Finale seems be behaving the same way with all of them.

Many thanks!

Comment actions Permalink
Avatar
0

… I haven't reset Finale's Preferences. Is there any trick to that? …

 

Comment actions Permalink
Avatar
0

Awesome! Thanks, Peter! I reset the Preferences and that fixed it!!! Thank you so much! You're the BEST!

-Laura

Comment actions Permalink

Please sign in to leave a comment.