27.4 install problem

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MICHAEL HINDRICHS Posted November 30, 2023 13:51

Upgrading from 27.3.0.160 to 27.4.0.144 on my MacBook Air M1 running Sonoma 14.1.1

Downloads fine but won't install. Couldn't upload the screen shot (tried jpeg, gif and png < 2 MB oh well) so here is the error:

"Finale (Autoupdate)" is damaged and can't be opened. You should move it to the Trash

6 comments

Date Votes

Austin Nelson Posted November 30, 2023 14:28

I'm seeing this exact same error message when I attempt to install the update...

MIKE ROSEN Posted November 30, 2023 16:49

You might try downloading the update from your Finale account, rather than the ”check for updates” method.

Alberto Piazza Posted November 30, 2023 21:03

Same error message... I have a Mac mini Intel, MacOS Ventura 13.6.1, Finale 27.3.0.160. I would like to try downloading the update from my Finale account, rather than using the "check for updates" method. The problem is that I can only find the full download option in my Finale account, not the update download option. I don't want to uninstall and reinstall Finale just for a minor update...

Austin Nelson Posted November 30, 2023 21:28

I ended up re-downloading the full installer from my Finale account, which worked.

MIKE HALLORAN Edited November 30, 2023 22:51

The full version is the only one that is ever available for downloading directly from your MakeMusic or FinaleMusic account. Don't worry, that's what you want.

I installed from the updater yesterday without a problem. I noticed that it did not update the ARIA Player or any Garritan libraries.

MICHAEL HINDRICHS Posted December 01, 2023 01:31

Just downloaded and installed full version from my account - no regrets. Was 3GB download vs 270MB for just the update so why not. Did not need to re-authorize and noticed improvements right away; cleaner, snappier and some stuff worked that had been wonky.

Thanks to all for jumping in with comments and tips.

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