Finale v25 Crashing while adding articulations

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ROBBY POOLE Posted September 04, 2016 22:26

I have a Mac Pro (Late 2013 model - 2.7 GHz 12-core Intel Xeon E5, 64 GB RAM, 1 TB HDD running Mac OS X 10.11.6). I open Finale v25, and run it in full screen mode. I am adding articulations over a group of notes. I drag to choose the notes. The articulation "window" opens up full screen and the symbols quite enlarged. I select what I want to add to the notes, hit select. The screen goes black, and now I am staring at my desktop screen with a notice saying Finale has crashed and do I wish to reopen. This has happened 10 times or so in the last 2 hours.

Maybe it doesn't happen while not in full screen mode, but I can't tell. Didn't run it too much not in full screen mode.

This amount of crashing shouldn't be happening...... but it is.

Robby

13 comments

Date Votes

JOHN MCPHERSON Posted September 05, 2016 03:11

I'm having the same issue on a Mac Pro (mid 2015) 2.2 Ghz Intel core i7, 16 GB Mac OS X10.11.6

It started happening once the piece Im working on got larger and happens most often after adding smart shapes or articulations and then having playback. I am not using full screen mode. If I restart the computer after a crash it helps for a while.

John

Sandra Rhein Posted September 06, 2016 06:32

I am having a similar problem with my MacBook Pro (mid 2012, 2.5 GHz Intel Core i5 OS X El Capitan). Both the articulation tool and the expression tool cause Finale to instantly crash. Restarting did not help at all.

Sandra

luis diaz Posted September 06, 2016 12:36

-1

Having problems with Finale 2014 (MacBook Pro El Capitan). Crashes when trying to use expression or articulation tools.

Derrick Coffin Posted November 17, 2016 17:54

I see lots of questions and hardly any solutions. This may be the end of my relationship with Finale.

J ADRIAN VERKOUTEREN Posted November 17, 2016 21:53

Apple has been getting a reputation (based on its last two OS upgrades) as being increasingly unfriendly to audio/visual programs--particularly those not programmed by Apple. I hope this is not intentional, but it bears thinking about.

JOHN ZUERNER Posted December 19, 2017 00:21

I need answers to my problem of crashing while entering articulation marks. How do we fix this?

John Zuerner

J ADRIAN VERKOUTEREN Posted December 19, 2017 16:35

What version of Finale are you using?

What is your computer operating system (which iteration of Mac or Windows)?

You could add this to your signature file using the pull-down behind your name at the top of the thread.

JOHN ZUERNER Posted December 19, 2017 19:57

I'm using Version 25 on a Mac, with OS El Capitan 11.6

John Zuerner

MIKE HALLORAN Posted December 19, 2017 20:28

Have you updated to 25.5?

Have you submitted a crash log to MakeMusic? Do this through the Submit a request link at the top of the page. Do not post a crash log here.

MIKE HALLORAN Posted December 19, 2017 20:35

>Having problems with Finale 2014 (MacBook Pro El Capitan). Crashes when trying to use expression or articulation tools.<

For others who may stumble into this thread, these issues with 2014 and earlier have been acknowledged by MakeMusic in later Mac OS. The solution is to upgrade to the current build of Finale 25.

They should not be happening in 25.5, of course. Please let us know what the problem and solution turn out to be. It will help others.

Shing-kwei Tzeng Posted February 08, 2020 09:58

I have the same problem, when using Articulation Tools in Finale 2014 ( OS 10.13.6 Mac Book Pro) are you sure when upgrade to Finale 25.5? then I will go. thanks!

MIKE ROSEN Posted February 08, 2020 15:37

Download the demo and try it for yourself.

MIKE HALLORAN Posted February 08, 2020 18:22

The current version is 26.

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