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Michele Sharik Posted
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When I try to install the 25.1 upgrade, the Install button is greyed out in the installer:

There is 107G available on my HD, so space is not the issue.

I am running OS X El Capitan v 10.11.16. 

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J ADRIAN VERKOUTEREN Posted
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You can use the "Submit a request" link above to contact MM directly for help with this or call them at the number on the contact page of their web site.

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Chad Mathis (he/him/his) Posted
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Hi Michele,

If you previously had Finale v25.0 and are installing v25.1 via the update installer, then I'd recommend trying the v25.1 full installer instead to see if you have any more success with that. To download the full installer, visit finalemusic.com and click My Account in the upper right. It never hurts to try a restart as well!

If you're still not having any luck, then please feel free to "Submit a request" above so we can give the problem some personalized attention!

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