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Tiffany Prochera Posted
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Hello all!

I'm using Finale 12 right now and but I'm hoping you can help because I don't know what's happening and why it is happening to some files and not others.  I will likely upgrade once this project is complete but I'm on a deadline and fear that learning a new system right now will cause the project to be delayed. 
I am writing a song collection for young singers. In the first few songs, for some reason, the tempo marking shows up fine when I convert to PDF. After that, when I convert to PDF it says it's an engraver font that's not available and in the PDF it comes out as little boxes.  Can't have that.  I don't know what the difference is from song to song but, when I try to put the tempo marking in again, either I get the same message or Finale just shuts down and boots up again when I try to convert. If the font isn't available, why is it working for some songs and not others?

Any insight you can provide would be greatly appreciated. I suppose I might have to resort to making a graphic and putting it in but I really do have to get this done. 

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MIKE ROSEN Posted
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What method are you using to create the PDF? A number of users have had problems with Finale’s built in feature. Instead, use the graphics tool and export the PDF file from there.

See if that helps.

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Tiffany Prochera Posted
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Hmmm.... to this point I've been doing the Export option under the file menu. So, are you suggesting using the Graphics - Export Pages route? Interesting! I ended up just making graphics of the tempo markings and inserting them but I'm going to try this and see if it works for future reference. Thank you!

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Tiffany Prochera Posted
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Okay, I still have to do this switch of font names thing, removing spaces in the name, but once I did that, it seems to work! Thanks again!

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ERNEST BIGGS Posted
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Tiffany,

I think a better way to do PDF's is with a PDF utility like Cute PDF fo doPDF. They are printers and act just like any printer except they make a PDF. Most of them are free.

 

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ERNEST BIGGS Posted
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 I will likely upgrade once this project is complete but I'm on a deadline and fear that learning a new system right now will cause the project to be delayed. 

Yeah that's a tough spot but I don't think you will have any steep learning curve. 

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MIKE HALLORAN Posted
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I'm guessing Windows, right? If so, Ernie's your guy on this issue. 

 

If you're doing this on an ancient Mac, please let us know which macOS. My suggestions will be a little different (assuming I can remember back that far).

 

I agree you do not want to upgrade in the middle of a project. The good news is that Finale upgrades cost the same no matter how old your registered version is.

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