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I appreciate the the cross- grade offer. My only complaint is that I purchased Dorico SE around a week ago and Steinberg has no sympathy that I will not need it if I take up the cross-grade offer. They refuse a refund.

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Dorico SE is a free program. Perhaps you mean one of the other versions.

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You're absolutely right. I am having a lovely bought of Summer Covid (my first!) and my brain is not 100%. It was Dorico Elements.

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The offer is limited to the top-of-their-line Pro program.  You should see what can be done within Dorico to upgrade thereto.

 

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Does anyone know yet if the Garritan Libraries will work with Dorico Pro?????

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Flag on the play! According to Steinberg's ELUA:

https://download.steinberg.net/legal/eula/EULA_English.html 

You may accept these contractual provisions at the time of purchase or download, or by installing the software on your computer, you agree to these terms and conditions. You may return the product (incl. all written materials, the complete undamaged packing as well as the enclosed hardware) within 14 days to the place where you have purchased the product for a refund of the purchase price if you do not agree with the license terms or do not wish to keep the product for any reason.

You might want to talk to someone about that ASAP. 

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Does anyone know yet if the Garritan Libraries will work with Dorico Pro?????

 

Yes. Dorico has this whitelist procedure for 3rd party VIs. It's strange but works once you figure it out. There's plenty of help available.

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William,

 

E-mail Daniel Spreadbury directly about this at

dspreadbury "at" steinberg "dot" de

He can sometimes help with this sort of problem by putting one directly in contact with the right people to smooth out the kind of situation you find yourself in.

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Thanks J. I found Clyde Syndke's address yesterday and wrote to him. This morning, I was pleasantly surprised to be promised a refund. I won't post Clyde's email address here, but various online websites will provide the contact details of CEOs for free.

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Hey, Mike. Thanks for your suggestion about Dorico's EULA. Unfortunately, you waive those writes when you agree to a download. Steinberg will give you a refund if you don't install it, but you're committed once you've done that. It's a fairly ungenerous policy for software vendors, but they have agreed to reimburse me as I mentioned above.

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Sorry. *rights* not *writes*!

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Unfortunately, you waive those (rights) when you agree to a download

 

Like hell you do. I spent years in the software licensing business, then 15 more in music licensing and retired from a legal department. I’m not an attorney nor do I pretend to practice law but I know what I know about ELUAs. They are binding contracts on both parties. I’ve been in the position of arguing with the CEO of my employer, telling her to read the license and call our attorneys if she disagreed. 

 

I’m glad that this is working out for you so that I don’t have to go through the next steps you’d need to get satisfaction.

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You can download Dorico for free from the Steinberg Download's page without even creating a Steinberg account.

 

How can one waive any rights by downloading something available freely (to download) from the same source to any anonymous internet user?

 

And I would be surprised if Steinberg didn't build in a way for them to remove refunded licenses from user accounts into their new system, as well.

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In case you can't get a refund for whatever reason, keep in mind that Steinberg allows resale - you can sell the license to another user and have Steinberg transfer it - they don't charge a fee for this. I did this when I wound up with an extra Dorico Pro license due to the Steinberg Licensing changes which suddenly allowed me to use Dorico on my desktop and laptop with only one copy of the program.

Ask on the Dorico forum though too because Daniel Spreadbury might be able to do something about the situation.

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ARIA Player works perfectly well in Dorico. The VST3 plug-ins load in automatically -- no whitelisting needed (that had to be done in version 2 years ago.)

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