Flag on the play! According to Steinberg's ELUA:
https://download.steinberg.net/legal/eula/EULA_English.html
You may accept these contractual provisions at the time of purchase or download, or by installing the software on your computer, you agree to these terms and conditions. You may return the product (incl. all written materials, the complete undamaged packing as well as the enclosed hardware) within 14 days to the place where you have purchased the product for a refund of the purchase price if you do not agree with the license terms or do not wish to keep the product for any reason.
You might want to talk to someone about that ASAP.
With respect to Garritan I found this in the Dorico forums https://forums.steinberg.net/t/simple-instructions-to-use-aria-player/673827/3
Hey, Mike. Thanks for your suggestion about Dorico's EULA. Unfortunately, you waive those writes when you agree to a download. Steinberg will give you a refund if you don't install it, but you're committed once you've done that. It's a fairly ungenerous policy for software vendors, but they have agreed to reimburse me as I mentioned above.
Unfortunately, you waive those (rights) when you agree to a download
Like hell you do. I spent years in the software licensing business, then 15 more in music licensing and retired from a legal department. I’m not an attorney nor do I pretend to practice law but I know what I know about ELUAs. They are binding contracts on both parties. I’ve been in the position of arguing with the CEO of my employer, telling her to read the license and call our attorneys if she disagreed.
I’m glad that this is working out for you so that I don’t have to go through the next steps you’d need to get satisfaction.
You can download Dorico for free from the Steinberg Download's page without even creating a Steinberg account.
How can one waive any rights by downloading something available freely (to download) from the same source to any anonymous internet user?
And I would be surprised if Steinberg didn't build in a way for them to remove refunded licenses from user accounts into their new system, as well.
In case you can't get a refund for whatever reason, keep in mind that Steinberg allows resale - you can sell the license to another user and have Steinberg transfer it - they don't charge a fee for this. I did this when I wound up with an extra Dorico Pro license due to the Steinberg Licensing changes which suddenly allowed me to use Dorico on my desktop and laptop with only one copy of the program.
Ask on the Dorico forum though too because Daniel Spreadbury might be able to do something about the situation.
Please sign in to leave a comment.
15 comments
Date Votes