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Giovanni Cantarini Posted
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Hallo,

I can't finalize the payment to obtain the crossgrade from Finale 26 to Dorico Pro. I get the following message: Error Creating Card Authorization Transaction for customer: 7676507.

What I should do? The card has what is needed for the transaction and shows usually no problems in internet payments. 

Best,

Giovanni

 

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MIKE ROSEN Posted
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At this point, you might have to do it from the Dorico end. (But just a WAG)

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Giovanni Cantarini Posted
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Thanks, Mike! 

I'm trying to figure out if it's a problem with the credit card provider. 

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Ben Byram-Wigfield Posted
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I would contact MakeMusic. They do still offer support for this. 

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Alec Sievern Posted
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Did you ever figure it out? I am getting the same problem "Error Creating Card Authorization Transaction for customer: 8148819."

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Ben Byram-Wigfield Posted
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If there is a problem with MakeMusic's online shop, then you need to contact MakeMusic. 

 

MM have just announced that they will stop selling the Dorico crossgrade on 23rd July -- so 20 days!

After that, you will be able to buy the Dorico crossgrade directly from Steinberg at the same discounted price, but you won't get Finale 27 bundled with it.

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