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THOMAS SCHMUTZLER Posted
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Windows 10, Finale 24.5

Finale is constantly shutting down on me, up to four or five times in a session.  It either says 'Finale encountered a problem and will shut down' or 'Finale encountered an error and will shut down'.  Fortunately I can restore with the backup file but I need to switch back to scroll view and resize each time.  On a new piece this morning I simply went to the tool-bar to check midi or VST before even entering a note and it shut down on me.  Not positive but it seems to happen when I click on anything in the tool-bar.

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MIKE ROSEN Posted
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Have you restarted the computer? Recreated the preference file?

 

You might also want to open a support ticket. Use the Submit a Request tab at the top of the page.

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J ADRIAN VERKOUTEREN Posted
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In addition to Mike's suggestion, what is your computer configuration like? Are you running low on RAM or HD space?

(I am guessing you mean you have Full Finale 2014.5.)

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