I installed Finale v27 on a new Windows 10 laptop and when opening any of the included .musx files to test audio playback, I get no sound. I have tried a variation of different settings including MIDI thru and VST. Setting the MIDI Out to SmartMusic SoftSynth or the default makes no difference either.
I also installed an older version I had (Finale PrintMusic 2014) and encounter basically the same, with the exception that VST seems to work but sounds robotic. In desperation I installed PrintMusic 2011 and that one works with the default MIDI settings. What's going on that the newer versions don't seem to be working?