New post
Avatar
Robert Rivera Posted
0

Mon Sept 27.  Am unable to print finale document that I had printed before.  I changed on chord on page 2 but the whole document comes out blank.  I have version 26.3.1. Serial# is HFEA-SCZ92JW9.  This problem just started today.  I own a Mac and the operating system is Mac OS Big Sur Version 11.5.2.  I have had version 26 quite a while but today I can no longer print a document.  It comes out blank.  My name is Robert  Rivera.

4 comments

Date Votes
Avatar
Robert Rivera Posted
0

It looks like finale must have updated v26 for Mac I tried to print another old document and only. got back to staves.  Other applications like emails and Microsoft Word documents seemed okay.

Comment actions Permalink
Avatar
J ADRIAN VERKOUTEREN Posted
0

NOT a good idea to publish your serial number here. This is a public forum. You should Comment > Edit your original post to delete the serial number. If you want to send someone your serial number, use the more private "Submit a request" link to communicate with Finale Support directly.

Comment actions Permalink
Avatar
MIKE ROSEN Posted
0

Robert,

 

Have you restarted the computer since this problem appeared? You might also try recreating the Preference file.

Comment actions Permalink
Avatar
MIKE HALLORAN Posted
0

It may be the Big Sur update. The current version is 11.6 with a Security Update released yesterday.

 

Finale 27 addressed a few major printing issues on the Mac. You can download it for evaluation and see what happens. You can always reinstall 26.

 

Comment actions Permalink

Please sign in to leave a comment.