The master pan is controlled by MIDI CC 10, but you cannot turn this off in the player. The information needs to shut off from the source. So, if you have a MIDI keyboard connected, make sure that ...
Hi Steve, I have been testing this on my end and cannot reproduce the issue. Are you using the CFX Player stand-alone application or the plug-in in a DAW when you see the problem?
HI Bruno, That is definitely a serious issue for sure. We are looking into this and are planning to release a hot fix update to address this quickly. I can post here when that is available. Char...
Mike, yes the update is compatible with macOS 10.13 High Sierra and I would not expect you to see any issues related to this OS.
Updated 11/19/19
Hi Christina, You can record audio into Finale using the audio track. It sounds like you are doing everything correctly too so if you want to, use the Submit a Request option above and get in tou...
Ondřej, This message means that the media that you are using to install the CFX (whether this is a USB drive or a download) is broken. You can get a new download from the account that you have yo...
Eric, We have a knowledge base article about Garritan and Catalina here. If you are having any specific technical issues with CFX or any other Garritan library feel free to connect with us direct...
HI Richard, you should use the Submit a request option above and we can take a closer look at this with you directly via our case system.
Tom, you are correct that this is bug and we are aware of this. The issue happens specifically when using a template by going to File > New > Document from Template and adding the initial tempo exp...