Hi Richard, We definitely do support Finale v25.5 still, so feel free to use the Submit a Request option above to start a case with us if you would like to look into the issue further.
Ellen, The issue you are encountering is caused by the FinaleSetup.zp file you downloaded not being extracted properly on your machine. The .bin files act as virtual "disks" by the FinaleSetup.ex...
Hi Randy, It sounds like you were certainly blindsided with the removal of this feature in Finale. I'm sure that finding this out under the deadline you have was most definitely frustrating for s...
Hi James, Are you using the Garritan Personal Orchestra 5 instruments with this document? Do the instruments work when you use them in the ARIA Player as a stand-alone player? If so, the issue ma...
HI Richard, What rhythmic information is in the measure that you are applying the Rhythmic Notation Staff Style to? This Staff Style allows you to control the rhythmic notation by entering in the...
HI Tiana, The tutorial files should be installed in that folder on your system. If you are not finding this information, please use the Submit a Request option above and we can make sure that you...
Hi Edward, You are experiencing an issue that we do know happens in Finale v25.1 and later (https://makemusic.zendesk.com/hc/en-us/articles/115005393168). This is on Windows only since the playba...
Wei-Yi, If you continue to get this error message with the installer, please reach out to us directly with the Submit a Request button. We should be able to find a resolution with you quickly.
Hi Eric, It looks like you have been responding to the email notifications sent out by our system when another posts to a thread that you are copied on. Those responses go to an unmonitored email...
Hi Edward, We absolutely do offer support for current versions of Finale. It's unfortunate to hear that you had some difficulty submitting a case with us. I can't say for certain I know what you ...