Hi Peter, are the samples from the instruments not in tune or sounding incorrect? Is there a specific reason you need to change the current tuning of the instruments' samples?
Michelle, you should submit a ticket with us using the Submit a Request button above. We will need to get more detail from you in order to troubleshoot the issue. We should be able to get you up an...
Your old documents and articulations should not cause any major issues. If you do encounter anything strange though, use the Submit a Case button above to get in touch with us directly and we will ...
Michelle, PrintMusic 2014.5 is not going to work at all on Mojave. If upgrading is not an option at the moment you can always download the free trial of Finale v26 to get your work done in the time...
Hi Odell, thanks for posting. For this kind of help you should definitely use the Submit a Request option above. We can absolutely help you out this this but we will need to get more detailed infor...
Hi Ray, Sorry for the delay in getting your question answered. The Audience Perspective default setting for the stereo image is to have the higher keys slightly to the left and the lower keys sligh...
Hi Brian, we can certainly help you out with this. You should use the Submit a Request option above to get in touch with us directly though. We will need some more detailed information about your f...
Skjalg, as Peter mentioned, the tuplet brackets are just not being shaded like the other hidden elements. If you deselect Show > Hidden Notes and Rest, these will no longer be visible. As far as th...
Hi Joe, what you are seeing is most likely expected behavior. If you change the key or transpose a section of music, the notes entered in that area will move staff position based off of this. If yo...
Alex, sorry to hear that you had lost your work, that is never good. If you happen to encounter this error again, you may find the information in the article below helpful to save some of your work...