Hi Keith, Sometimes having a large buffer size can cause a noticeable latency with MIDI input. Try going to MIDI/Audio > Device Setup > Audio Setup and lowering the Buffer Size and see if that he...
Micheal, You are correct that the behavior that you are seeing in this situation is a bug in Finale and we are aware of this. The video that Jan had created illustrates the issue exactly. When yo...
Hi Diana, It sounds like you may be experiencing an issue that can occur when the monitor scaling that you are using is a bit too high for Finale. Take a look at our knowledge base article on thi...
Hi Jim, It is most likely that the dialog box is opening off screen for you. J Adrian is on the right track in that resetting the preferences may bring this dialog box onto the visible screen. We...
Hi Derek, On a Mac you can definitely set up your file preferences so that these files open by default in the program you choose. Locate a .musx file, then right-click on this and choose Get Info...
Hi Tolga, In this type of situation specific information will be needed, so I have opened a support ticket for you. If you do not see the response to this let me know.
Hi Flavio, I have opened up case for you concerning this issue as this might be best to troubleshoot this issue directly.
Hi Sarah, What you are experiencing is typically caused by the FinaleSetup.zip being extracted by the wrong program and this has done this incorrectly. Locate the Finalesetup.zip, right-click on ...
Bryan and Thomas, Sorry for the delayed response on this, my apologies. If you have followed the steps above and the computer is recognizing the MIDI keyboard that is good news. At this point we...
Hello Bryan, In order to find a solution for this, some more information will be needed to find out what exactly you are experiencing. Are you only getting rests on input or are you not getting any...