Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
J Adrian is absolutely on the right track. You are running into two isues: In the first screenshot, Finale currently only supports up to 200% DPI scaling and it looks like your system configura...
Thanks for posting! It sounds like your audio engine is failing to load. I would start by trying the steps in this knowledge base article: Audio engine failed to load/Hanging on startup (Windows)...
I definitely agree with J Adrain, just redownloading and re-running the full installer is a great place to start. If that does not work, try the steps in this knowledge base article to see if th...
Hi Joe, It sounds like you are running into a program error that comes up with Finale v25 on Windows 10. Check out this knowledge base article for more information: Score and parts options missin...
Good catch! That is absolutely correct. Finale 2014.5 is a 32-bit application. You would need a 32-bit version of the Kontakt plug-in component for it to work with Finale 2014.5. I am not 100% ...
Hi Teri, Thanks for letting me know! Just curious, is Simple or Speedy Entry working at this point? That would inform the next steps to take.
Hi Michael, Does this also happen in newly created files specifically using the Setup Wizard (File > New > Document With Setup Wizard), or only in older files that you open? If I'm understandin...
Hi Michael, Thanks for posting. I'm afraid there is not a true equivalent to the MIDI/Audio > Device Setup > Manage VST Plug-in Directories that is available on Windows on Finale for Mac. Howev...
Hi Andres, You are welcome to download the installer using any other computer, place it on a flash drive, and then install Finale on your personal computer(s). Since the license you have purcha...
Hi All, While Finale technical support is exclusively online you can contact our support team to get in touch with an agent who can help you with your issue. You can do so by submitting a support...