Finale & Garritan Product Specialist | Windows 10/Mac OS X 10.13 | Finale 2012 - Finale v25.4.1
Hi Gretchen, To add some info - for the third issue you mentioned, it sounds like there is an active preference that is affecting your copying and pasting. If you follow the steps below it should...
Hey All, It sounds like you may be experiencing some corrupt preferences. Resetting Finale's preferences will help with this issue. You can do so in Finale 2014.5 on Windows by following the step...
Hi Kenneth, Thanks for posting! I am also curious what OS you are using. You may also find that this knowledge base article applies: https://makemusic.zendesk.com/hc/en-us/articles/218857937-Un...
Hi Linda, Thanks for posting! Full system crashes are usually due to some sort of hardware that an application was trying to use, but is corrupted and crashes the OS. What operating system are ...
Hi Elena, Thanks for posting. Fortunately, the version of the Garritan library that you purchased just recently was the latest version, Garritan Personal Orchestra 5. The reason you are seeing ...
Hi Sebastien, Thanks for posting. What version of the Mac operating system are you using? Also, have you tried the steps in this knowledge base article yet?
Thanks for the video Tommaso - that makes things pretty clear. Let me open up a support ticket for you so I can gather some more information!
The audio engine can sometimes run into conflicts with sound cards depending on your hardware/audio driver configuration. Please first try the steps in this knowledge base article to see if the ste...
Thanks for the info Mark. It looks like you may be having problems with the serial number registered to your other account. Since this involves so more detailed information I will create a suppor...
Hi Mark, Usually (and this can totally depend on the browser and OS configuration you have) if you right click the image of the generated keycard, you should have a Save Image As option. Is that ...